Receptionist/Administration

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

**The Opportunity**
The Sanctuary Retirement Living, located in Caboolture South, is a warm and inviting community, set on beautifully landscaped gardens and offers a relaxing environment thanks to its quiet street location. As a passionate people person, you'll be the "First Point of Contact" for the residents and work closely with residents and various stakeholders to help ensure the smooth administration and running of the community. You'll provide administrative support and have a customer-centred approach to your work and ability to connect with the residents. If you are an Administration Assistant that is organised, friendly and able to build relationships well, you'll enjoy this exciting opportunity

**This is a permanent full-time position working Monday-Friday 8-4pm.**

**You will**
- Assisting with the distribution of mail correspondence and welcoming new residents into the community
- Liaising with internal and external stakeholders such as residents, visitors, community groups, contractors and fellow company colleagues.
- Complete monthly invoicing and banking items
- Provide a caring, safe and inspiring environment that supports our residents in living their lives to the fullest through the latter stage of their ageing journey
- Complete general ad-hoc duties delegated to you by the Community Manager and provide vital support to them in their absence
- Have a passion for building on resident satisfaction and engage with multiple stakeholders at once

**What you will bring**
- Experience in a customer-facing Administration or Reception environment (such as Retirement Villages, Tourism, Corporate Offices or Hospitality)
- Intermediate computer skills and adaptability to learn new software programs (essential)
- Demonstrated ability to coordinate work and prioritise work to meet deadlines and commitments
- Current Police Check certificate (required, but we can complete for you)
- Current COVID-19 Vaccinations up-to-date (required)

**What we offer**
- $28.63/hr + relevant Aged Care Award entitlements including penalty rates, overtime and allowances + superannuation
- Potential to earn up to 12 weeks Parental Leave
- Ability to purchase additional Annual Leave
- Employee Referral Program, earning you up to $1000
- Be part of a friendly and supportive team in a wonderful community
- Further career opportunities and development (develop into an Assistant Community Manager and more)
- Be part of an organisation focused on innovation and support
- Free Employee Assistance Program

**Who we are**

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

**What's next?**
- Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are._

**Job Types**: Full-time, Permanent

**Salary**: $28.63 per hour

Expected hours: 38 per week

**Benefits**:

- Extended annual leave
- Parental leave
- Referral program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Application Question(s):

- Aveo are formally requesting that all employees be vaccinated against COVID-19. Are you comfortable with meeting this expectation?
- Do you have a criminal charge, conviction or finding of guilt against you for an offense against any law? Have you ever been involved in any other criminal, civil or police action (pending or completed)? If yes, please give further information below.
- Are you willing to undertake a pre-employment medical assessment as part of the recruitment process? This will be paid for by Aveo.
- Are you aware of any circumstance regarding your health