Field Technician

1 week ago

Brisbane, Queensland, Australia Nova Computer Solutions L.L.C. Full time

We're looking to hire a Field Technician who can join our ever-growing team of experts and help our clients enjoy technology that works the way it should.
NOVA Computer Solutions is a trusted technology support provider for businesses that want streamlined technology to support their pro-growth agenda. We're constantly growing our team to help us provide even better support, advice, and assistance for local businesses throughout Northern Virginia, Metro Washington DC, and Maryland.
Position Summary:
Provide technical support to clients over the phone or onsite.
Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices.
Install and support network components including servers, routers, switches, firewalls, backup systems, storage area networks, end user workstations, printers, peripheral devices, and other associated hardware and software.
Monitor and test network performance, and troubleshoot any performance issues.
Maintain, test and update the data backup systems, archiving and disaster recovery plan.
Maintain an accurate IT asset inventory.
Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other activities.
Provide end user support as part of a help desk.
Skills & Qualifications:
At least 2 years of experience as a Junior Network Administrator, Help Desk II or related role in the support and management of complex networks.
Strong communication and customer service skills.
Desired Certifications: MCSE, CCNA, NETWORK+, A+, Security +, etc.
Helpdesk and network administration skills.
Good troubleshooting and problem-solving skills, able to escalate tickets.
Are you the person we've been waiting for? Let's find out. Apply now. Send us your resume.
Not seeing your passion? Convince us why we need you
Submit your resume with any additional information and we'll be sure to reach out shortly.
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