New Business Coordinator

About Akura
Akura is a leading construction and property development company providing industrial property solutions to owner-occupiers, developers, and investors. Operating for over 45 years, we've built our reputation on quality, on-time delivery, and innovative design.
We are a family-owned company with a progressive values-based culture, a healthy pipeline of work and big plans for future growth. Our unique product offering supports our clients across the full construction cycle, from architectural and structural design, in-house manufacturing of structural steel and precast concrete panels, through to on-site teams and project management.
The result? Top-shelf Industrial Space.
About The Role
Are you a confident communicator with a natural drive for sales and lead generation?
Akura is on the hunt for a New Business Coordinator / Sales Support to join our energetic team in Bathurst. This role is ideal for someone who thrives on the phone, enjoys the chase of finding new leads, and plays a key role in driving sales growth.
Working closely with the Head of Sales and Marketing, you'll be at the frontline of our business development efforts — making outbound calls, qualifying leads, setting appointments, and following up with prospects across the Eastern Seaboard. You'll engage directly with investors, developers, builders, and owner-occupiers, helping to fill the pipeline for our sales team and ensuring no opportunity is missed.
This role is fast-paced, phone-heavy, and results-driven — perfect for someone who enjoys being persistent, persuasive, and personable. You'll also help coordinate follow-ups and support broader sales and marketing activities, but your main focus will be cold calling, lead generation, and driving conversions.
If you're proactive, target-focused, and want to be part of a growing, high-performing team — we'd love to hear from you.
Key Responsibilities
Identify Marketing Qualified Leads (MQLs) from industry-focused databases.
Evaluate MQLs to determine Sales Qualified Leads (SQLs) based on specific criteria.
Research and capture key decision-maker details, securing multiple contacts when necessary.
Engage with qualified prospects via phone or email to understand project parameters and specific requirements.
Conduct outbound cold calls to decision-makers, followed up with targeted emails and relevant information.
Lay the foundation for building long-term relationships with prospective customers.
Track project timelines and progress consistently, ensuring proactive follow-ups.
Determine the right time to transition projects to the Field Sales team for further action.
Meet KPIs by generating high-quality leads through effective outbound efforts.
Take initiative to build and maintain an updated prospect database.
Provide valuable feedback on market trends, customer needs, and project status.
Set professional benchmarks in communication and telesales effectiveness.
Continuously participate in training to enhance personal and professional skills.
Perform additional tasks as directed by management to support broader business objectives.
About You
As the New Business Coordinator / Sales Support, you will support the team to bring a strong drive to identify opportunities and unlock new possibilities. You will demonstrate a proven track record of building enduring relationships that lead to successful partnerships. You can demonstrate:
Experience within a call centre/customer environment
Exceptional communication skills, with the ability to be highly organised
A strategic mindset to direct the business into new markets and products
A team player with a can-do attitude and high level of initiative and drive
What We Offer You
An exciting opportunity in a growing, market-leading business
Opportunity to grow your career – we invest in our people
A supportive and collaborative team environment
Competitive remuneration plus phone allowance
Akura Bonus Scheme is included for this position
Interested?
This is a fantastic opportunity to join the Akura team.
Alignment with our core values is key so if you've got the right skills and you're
reliable
, a
team player
with a
can-do attitude
, driven to deliver
quality
outputs and willing to
innovate/challenge the status quo
, we'd love to hear from you.
Apply now to start your Akura journey.
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Want to know more?
Visit our website:
our Careers Page:
Visit our YouTube channel to check out our manufacturing facilities and what our Clients and Employees have to say about working with Akura:
* We respectfully ask that recruitment agencies refrain from submitting unsolicited resumes. Akura will not be liable for any fees associated with such submissions.
* As part of our recruitment process, we conduct background checks, which include police and medical assessments, to ensure suitability for the role.
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