Receptionist

7 days ago

Melbourne, Victoria, Australia Beaumont People Full time

NFP Membership Organisation
- Full-Time, Permanent
- $70k + Super
- Receptionist
- NFP Membership Organisation
- Full-Time, Permanent
- Melbourne CBD 3000 VIC
- $70k + Super

**About the Organisation**
We have partnered with a highly desirable and prestigious not-for-profit, professional membership organisation, recognised as the leader in world-class governance training and development.

**About the Role**
As the Receptionist, you will form a part of a new team and will act as the host and first point of contact for guests and members visiting. This role ensures members, guests, and clients have a positive experience.

You will support all administration, whilst also providing office management support to the business internally. In this role, you will be required to deliver a first-class service to all members, guests, and clients both face-to-face and on the phone.

**About the Person**

**Duties include but are not limited to**:

- Greet and liaise with visitors and members
- Support the management of the Member Lounge including reception, administration, guest inquiries, security, catering, and maintenance
- Ensure member and client needs and expectations are consistently met and exceeded
- Ensure the smooth operation of the office functions & manage office supplies
- Update & manage the CRM System
- Complete general administrative/reception duties and ad hoc tasks

**To be successful you will have**:

- Experience in A customer service, reception, or administration role
- The ability to communicate well, both verbal and written
- Exceptional customer service skills
- Confidence and strong interpersonal skills and engage with all levels of stakeholders
- A high-level initiative and strong organisational and time management skills
- Presentation and public speaking skills
- Certificate/Tertiary degree/qualification or equivalent related experience is desirable
- Knowledge and experience in Microsoft Suite

This role would be ideal for someone with experience in concierge, reception, student services, aviation, hospitality, office coordination, admin assistant, team assistant, or customer service.

This is a great opportunity to join a leading and influential NFP organisation that encourages professional development and a supportive working environment...
**Please**
**APPLY NOW

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