Solution Specialist

2 weeks ago

Melbourne, Victoria, Australia Crown Resorts Full time

**BETTER BEGINS HERE**

Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The role**

We have an exciting opportunity for an experienced Solutions Specialist to join our team. This role will work to find key solution support for our teams. You will also be responsible for;
- acting as the first point of contact for support from the business team and deliver IT solutions in an efficient and effective manner and standardised approach maintain and oversee of the Calendar of activities required to be completed by the Compliance and Regulatory Affairs team.
- Conduct system testing, data validation, and troubleshooting to ensure accurate and efficient system functionality
- Provide ongoing support to end-users, addressing system-related inquiries and issues in a timely manner
- establish standards and processes in line with best practice and enable the delivery of scalable and high-quality solutions across the Crown Resorts Group.

**About you**
- Tertiary qualification in relevant discipline essential i.e. Information Technology
- Experience providing IT solutions in a complex business with a variety of different stakeholders to manage
- Experience contributing to projects and managing small scale projects
- Proven ability to communicate well with all areas and levels of an organisation
- Exceptional probity and credit clearance and ability to obtain and maintain appropriate Casino Employee Licences. Experience

**Additional Information**:
**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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