Client Service Officer

5 days ago

Adelaide, South Australia Calvary Full time

Calvary Home Care

Client Service Officer - Adelaide

Make a difference at one of Australia's leading health care providers
Generous salary packaging benefits, ongoing professional development and supportive team environment
Our client services officer plays a key role in liaising with staff, clients and their families and ensuring that our services are exceptional and delivered appropriately.

About the role

In this role you will work with a specific service area, to provide the office/telephone liaison between clients, care employees, case managers and families to ensure that all client care and service requirements/issues are acted on, that all services requests are scheduled via our rostering system, that all actions are communicated to the relevant personnel and that all services are correctly verified when completed.

Key Responsibilities

The Client Services Officer will strive to resolve each interaction in the first instance and, in instances where this isn't possible, provide a timely, detailed and consistent handover to the appropriate area of the business.
Rostering staff with the appropriate qualifications to the correct clients.

What you bring

Administrative experience in a face to face centre environment
Experience in in the Home Care and Aged Care sector
Previous rostering experience is essential
Full Drivers License
Ability to manage phone system
A desire to join a team committed to the care of others in a mission based organisation
A valid NDIS screening check ( or willingness to obtain one)
Police Clearance within 6months (or willingness to obtain one)

About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we're one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

Why work for Calvary?

At Calvary, our staff matter.
With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

**Your benefits**:
NFP salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Professional membership to APNA, paid for by Calvary (Home Care and Aged Care nurses only)
Training, development pathways and career opportunities
Flexible hours that make sense for you

**Please note the following**:
You will be required to provide evidence of immunisation as required for your role including, influenza.

  • Client Service Officer

    1 week ago

    Adelaide, South Australia Minchinmoore Full time

    Position: Client Service Officer (Sydney) The Client Service Officer's main role is to assist with implementation of advice for Minchin Moore clients.Specifically, the primary responsibilities include:Client ServiceComplete the necessary paperwork to implement the recommendations detailed in the Statement of Advice (SoAs).This may include preparation of...

  • Client Service Officer

    2 weeks ago

    Adelaide, South Australia Minchinmoore Full time

    Position: Client Service Officer (Sydney)The Client Service Officer's main role is to assist with implementation of advice for Minchin Moore clients. Specifically, the primary responsibilities include:Client ServiceComplete the necessary paperwork to implement the recommendations detailed in the Statement of Advice (SoAs). This may include preparation of...

  • Client Service Officer

    2 weeks ago

    Adelaide, South Australia Minchinmoore Full time

    Position: Client Service Officer (Sydney)The Client Service Officer's main role is to assist with implementation of advice for Minchin Moore clients. Specifically, the primary responsibilities include:Client ServiceComplete the necessary paperwork to implement the recommendations detailed in the Statement of Advice (SoAs). This may include preparation of...

  • Client Services Officer

    6 days ago

    Adelaide, South Australia Chandler Macleod Full time

    Chandler Macleod is seeking a highly skilled and motivated Client Services Officer to join our client's dynamic team. In this role, you will be responsible for preparing client documentation, specifically ROA (Record of Advice) and SOA (Statement of Advice) documents.Key Responsibilities:- Prepare accurate and comprehensive ROA and SOA documents in...

  • Client Services Officer

    1 day ago

    Adelaide, South Australia Danny Met Sally Full time

    Attractive Salary & Incentives- Additional Leave Benefits- Career Development Opportunities**About Us**Danny Met Sally is a National Premium Disability Service Provider with a difference. We are the fastest growing disability service provider in Australia,- let us tell you why. The philosophy that drives our organisational purpose is to support every client,...

  • Client Service Officer

    1 week ago

    Adelaide, South Australia Vergola Full time $60,000 - $80,000 per year

    About the Role: We are looking for a proactive and highly organized Client Service Officer to join our dynamic team. In this role, you will be the crucial link between our clients, councils, and external service providers. You'll be responsible for handling a variety of administrative tasks while ensuring seamless communication and top-notch service...

  • Client Services Officer

    6 days ago

    Adelaide, South Australia Hays Full time

    Join this State Government Department for 2 months**Your new company**Is a leading Government Department dedicated to empowering individuals. As a Client Services Officer, you'll play a crucial role in supporting stakeholders.**Your new role**As a Client Services Officer, you will:- Provide Exceptional Service: Deliver a high standard of service to support...

  • Client Service Officer

    1 week ago

    Adelaide, South Australia MyBudget Full time $60,000 - $80,000 per year

    MyBudget is Australia's most trusted personal budgeting service. Since 1999, our award winning service has helped over 130,000 Australians achieve their financial goals.We are a team of passionate individuals who share a common purpose; to help Australians live a life free from money worries. With our caring and consultative money management approach and...

  • Client Services Officer

    11 hours ago

    Adelaide, South Australia Ashmans Accounting Full time $104,000 - $130,878 per year

    An exciting opportunity exists for an Client Services Officerat Ashmans Accounting in Adelaide, SA.Why Join UsFantastic professional development opportunitiesGrowth and training available for a wide variety of topicsExperience career diversity in an ever-growing organisationJoin a supportive team environment within a great cultureResponsibilitiesAnswering...

  • Client Service Officer

    2 weeks ago

    Adelaide, South Australia Manpower Australia Full time

    OverviewOur client is an international insurance brokerage, risk management and consulting firm, operating more than 60 countries.They are the chosen partner of more than 130,000 Australian businesses, from small businesses through to multinational corporations and iconic brands.The primary purpose of this role is to provide administrative sales support to...