Leisure Service Officer

**Leisure Service Officer - Leisure and Recreation**:
**Job no**: 497730

**Work type**: Casual

**Classification**: Band 2 Casual ($31.16- $31.83 p/h plus casual loading)

**Categories**: Leisure & Recreation

**Create our future together at the City of Greater Geelong**
At City of Greater Geelong, we are committed to working together for a thriving community. We do this by delivering over 130 services to our rapidly growing population and working hard to protect and improve what it is that makes Greater Geelong on Wadawurrung country such a great place to live, work and study.

We're going through an exciting period of change that will help us serve our community better. From digital modernisation to the contemporary, sustainable office we've built in Central Geelong, now more than ever is a great time to join our team at the City of Greater Geelong.

Our Community is made up of diverse people from all walks of life, and it's important to us that our workforce represents and celebrates this strength.

We encourage great people from all backgrounds to join us. We encourage authenticity, because inclusion makes us stronger.

If you're excited about working together to create a Clever and Creative Greater Geelong, and joining a workplace where all people can thrive, then hit **apply** - we'd love to meet you

**About the role**
In this role, you will work in any or all of our customer service areas of competitions, programs, activities, golf courses, basketball coaching, reception, food and beverage, cafe and/or events. You will contribute to the efficient and effective operation of the recreation facilities on a commercially viable basis through the provision of quality service to the Centre's customers as well as have a positive participation as a member of the team.

Key responsibilities include but not limited too:

- Provide a high level of service to internal and external customers.
- Make a positive contribution to successful operation of the venue.
- Maintain a high standard of personal presentation with regards to both uniform and grooming.
- Maintain a safe and clean environment including carry out cleaning duties as required.
- Assist with administering first aid and emergency care.
- Assist with administration duties as required.
- Ensuring that all visitors and customers are aware of and follow our venue conditions of entry, terms of conditions as well as our policies and procedures.
- Maintain appropriate skills, qualifications and registrations for the duties and roles undertaken as outlined in the key selection criteria.
- Checking, setting and packing up of furniture and equipment.
- Attend and participate in annual evacuation training.
- Adhere to all Council's policies and procedures relevant to this position.
- Carry out other duties as deemed reasonable and appropriate to the role as directed from time to time.

**About you**
To be successful in this role, you will have

Essential Experience:

- Must be flexible to meet demands of the venues. The position may involve morning, evening and weekend work.
- Excellent customer service skills.
- Good written and verbal communication skills and ability to build relationships with staff and client groups.
- Commitment to ongoing training and development.
- Current Covid-19 vaccinations.
- A willingness to undergo a Police Check

Qualifications:

- A current Working with Children's check (Employee Version)
- Level 2 First Aid and CPR

Desirable but not essential:

- Food Handling certificate
- Responsible serving of Alcohol
- Relevant refereeing accreditation, coaching, registration and/or experience.

**A career with us**
With flexible working options, our people have choice in how and where they work. Our employees connect with us from across the Greater Geelong region and beyond.

Central Geelong-based City employees are now based in our new Civic Precinct, Wurriki Nyal. Meaning 'speak and talk together' in local Wadawurrung language. Wurriki Nyal sets the benchmark for what a sustainable, inclusive and culturally safe workplace can be, including industry leading sustainability standards, a flexible and people-focused design, safe and inclusive spaces and public realm.

We're committed to supporting better accessibility for our customers and our people. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

We offer:

- flexible work arrangements including RDO options in specified work areas
- salary sacrificing and novated lease options
- cultural and ceremonial leave
- study leave
- paid parental leave (16 weeks primary and six weeks secondary) and superannuation payments on all 52 weeks primary parental leave
- IVF, surrogate and miscarriage bereavement leave
- training and career development opportunities
- a healthy and safe environment
- our employee wellbeing program
- corporate membership rates for healt