Service Facilitator
3 days ago
Overview
Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every day. CPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the life they choose. We believe in creating an inclusive society, and our dedicated team is committed to providing the very best support, guidance, and understanding to our clients.
The Service Facilitator role is a dynamic role where you will be working with clients and staff in the community and in their homes, coaching and mentoring staff and working collaboratively across teams to ensure the best possible customer service level is achieved in the Brisbane South/Gold Coast region. This is a 12-month contract with a chance for extension.
Responsibilities
Ensure the provision of high-quality services and supports to clients in implementing, managing and maintaining their individual client goals.
Daily management of rosters to ensure accuracy and to provide for timely claims for payment.
Supervision, coaching and mentoring of direct care staff.
Ensure effective communication and coordination between services, staff and stakeholders providing support to a client.
As required, assist clients in managing their finances in accordance with CPL policies and procedures and where applicable Public Trustee guidelines.
Live the CPL Way - Understand the person, give great service, work together and find better ways.
Have a good underpinning knowledge of the relevant Aged Care legislation to ensure our most vulnerable people in the community live a life free from abuse and neglect.
Selection Criteria
Experience in a similar role within the Aged Care sector, HCP and CHSP.
Relevant tertiary qualifications with health qualifications highly desirable.
Commitment and drive for the highest level of customer service.
Pro-active, energetic approach to a dynamic ever-changing environment.
Experience and skill in team supervision; leading people to achieve.
Highly effective interpersonal and communication skills.
Be solution focused.
Able to work autonomously and collaboratively within teams.
Well-developed administrative and financial management skills.
Current C class driver's license and reliable transport.
Current First Aid and CPR.
Competency with Microsoft Office and computer systems.
Working With Children Check and NDIS Worker Screen Clearance (We can help).
Benefits
Tax-Free Savings: Packaging up to $15,900 of your annual salary tax-free.
Leave Loading: 17.5% leave loading when you take annual leave.
Entertainment Expenses: Use up to $2,650 of pre-tax income for entertainment expenses.
Grow Your Career: Professional development opportunities and collaborative culture.
Well-being Benefits: Generous leave benefits including annual, personal, compassionate leave, and paid parental leave.
Employee Assistance Program: Free and confidential counseling for you and your family members.
Inclusive Workplace: Commitment to diversity and respect for all employees.
How to apply
To apply, please submit your CV and a cover letter. For a confidential discussion, please contact , quoting Ref No. 1249034.
CPL is committed to providing a workplace that fosters a culture of respect, understanding and inclusion.
#J-18808-Ljbffr
-
Service Facilitator
1 week ago
Brisbane, Queensland, Australia Cpl - Choice, Passion, Life Full timePermanent, full-time role, based in Moreton- $97,377.80pa + Salary Packaging up to $15,900 tax-free- Work for an organisation that shares your values**Want to make a difference to the lives of people with disabilities?**Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading provider...
-
Service Facilitator
6 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeOverviewFull time, fixed-term contract of 12 months. Salary: $100,783.51 per annum + Salary Packaging up to $15,900 tax-free. Work for an organisation that shares your values.Want to make a difference to those in the community?Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading...
-
Service Facilitator
3 days ago
Brisbane, Queensland, Australia Cpl - Choice, Passion, Life Full timeOverviewFull time, fixed-term contract of 12 months. Salary: $100,783.51 per annum + Salary Packaging up to $15,900 tax-free. Work for an organisation that shares your values.Want to make a difference to those in the community?Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading...
-
Service Facilitator
7 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full time $104,000 - $130,878 per yearWant to make a difference to those in the community?Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the...
-
Service Facilitator
3 weeks ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeFull time, fixed-term contract of 15 months$100,783.51pa + Salary Packaging up to $15,900 tax-freeWork for an organisation that shares your values.Want to make a difference to those in the community?Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading provider of disability...
-
Service Facilitator
6 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeOverviewFull time, fixed-term contract of 12 months. Salary: $100,783.51 per annum + Salary Packaging up to $15,900 tax-free. Work for an organisation that shares your values.Want to make a difference to those in the community?Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading...
-
Service Facilitator
4 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeOverviewFull time, fixed-term contract of 12 months. Salary: $100,783.51 per annum + Salary Packaging up to $15,900 tax-free. Work for an organisation that shares your values.Want to make a difference to those in the community?Join CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every dayCPL is a leading...
-
Paediatric Clinical Facilitator
1 week ago
Brisbane, Queensland, Australia West Moreton Hospital And Health Service Full timeAbout The RoleThe Paediatric Clinical Facilitator will be part of a large and dynamic team, consisting of two Nurse Educators and several Clinical Facilitators.The Paediatric CF will be responsible for the delivery of at the elbow education and paediatric clinical support to the nursing team.The Paediatric Emergency Unit (PEU) is a 24-hour emergency service...
-
Service Facilitator
6 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeOverviewJoin CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every day. CPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the life they choose. We believe in creating an...
-
Service Facilitator
5 days ago
Brisbane, Queensland, Australia CPL - Choice, Passion, Life Full timeOverviewJoin CPL - Choice, Passion, Life and be part of an organisation that makes a difference in people's lives every day. CPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the life they choose. We believe in creating an...
