Receptionist/Dental Assistant

**About Us**

At **New Smiles Dental**, located in Preston, we are passionate about providing excellent dental care services accessible to all patients through our state-of-art clinic, experienced dentists, and modern technology, thereby creating a Positive, Caring and Friendly Dental Experience. We are a reputable dental practice, see our reviews on Google. We have a great online presence and use technology to suit our needs at the fullest.

**Why Join Us?**

Our dedicated team enjoy:

- Competitive, above award remuneration
- Having access to a wide range of career advancement opportunities.
- The potential to grow in a leadership position
- Employee discount
- Professional development assistance

**About the role**

We currently have a vacancy for a part-time **Receptionist/ Dental Assistant** to join the team. In this role, you will primarily support our dentists with clinical procedures, patient care, and maintaining a high standard of infection control and sterilisation protocols. You'll play a key role in ensuring the smooth day-to-day operations of the clinic and delivering a positive experience for our patients.

While the focus of the role is clinical, you may also be required to assist with occasional reception duties, including greeting patients and helping with appointment coordination when needed.

Your duties will include but not be limited to:

- Greeting patients and visitors in a friendly and professional manner with direct hands-on interaction.
- Answering incoming phone calls, booking appointments and managing the clinic's schedule using our Practice management software EXACT.
- Excellent communication skills and ability to build rapport
- Generate marketing content for social media
- Preparing treatment rooms and ensuring they are clean and well-stocked
- Manage open treatment plans, recalls and cancellation patient list
- Assisting dentists and dental hygienists during patient procedures as needed
- Adhere and follow infection control practices
- Maintaining accurate patient records and handling billing and insurance claims
- Ordering and restocking dental supplies
- Performing general office duties such as filing, photocopying and data entry
- Assisting dentists during patient procedures, ensuring patients are comfortable and well cared for throughout

**About You**

Along with your strong work ethic and caring, empathetic and professional approach to working with patients you'll have/be:

- At least **1 year of experience** in a **Dental Assistant or Receptionist role** (required)
- **Full Australian working rights or permanent residency** (required)
- **Strong communication and interpersonal skills**, with a genuine focus on providing excellent patient care (required)
- **Excellent organisational and time management skills**, with the ability to work efficiently in a fast-paced clinical setting (required)
- A **self-motivated attitude** and the ability to work collaboratively as part of a team (required)
- **Certificate III or IV in Dental Assisting**, or a willingness to enrol in a recognised traineeship (preferred)
- A passion for the dental industry and a **commitment to ongoing learning and development** (preferred)
- Willingness to **commit to the role long-term**(required)

Day Shift: 3-4 Days in a week 09:45 AM - 6:15 PM

Work Location - In Person - 340 Bell Street, Preston

Expected Start date: Immediately

**How to Apply**
- Your experience as a dental assistant or receptionist
- What do you think you bring to the role and this business?
- Why are you working in dentistry? What do you enjoy about it?
- What's the main thing you can bring to our team?
- What is it about this role that appeals to you and why?

If you're looking to join a dynamic and growing dental practice, we'd love to hear from you

**Job Type**: Part-time

Pay: $26.00 - $40.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance

Work Location: In person

Application Deadline: 21/07/2025
Expected Start Date: 01/09/2025