Assistant Village Manager/Village Manager | Coppabella | 14:7

Join to apply for the Assistant Village Manager/Village Manager | Coppabella | 14:7 role at Civeo AustraliaOur largest Village in Coppabella is home to more than 3000 guests.
We are currently seeking to add to our Leadership team and are open to candidates at either Village Manager or Assistant Village Manager level.
This could be an opportunity to take on leadership of a large remote accommodation village.Job DescriptionThis role is pivotal in inspiring and developing department teams to deliver safe, consistent, and world-class hospitality services.
You will be responsible for ensuring customer and employee satisfaction while achieving EBITDA targets.
As an ambassador for the Civeo brand, you will also engage with local communities and contribute to their prosperity.
At Civeo, we are committed to safety, respect, integrity, excellence, collaboration, and care, ensuring a supportive and engaging work environment where you can thrive and make a meaningful impact.What will you be Doing?
People ManagementLead, motivate, and empower staffDevelop efficient roles, rosters, and staffing structuresCollaborate on recruitment and retention strategiesSet and measure objectives and KPIsImplement training programsManage disciplinary matters fairlyFoster a values-based culture and ensure excellent communicationPromote safety and provide high-standard accommodation for staffCustomer ServiceDeliver excellent services adhering to quality standardsImplement client agreementsSeek improvements in products and servicesContinuously improve customer satisfaction and maintain safetyProcess ManagementImplement health, safety, quality, and environmental standardsMaintain relevant accreditationsImprove processes using business efficiency toolsEnsure efficient IT system useFoster innovation and creativityMaintain and protect Village assetsDevelop and manage budgetsAchieve EBITDA targetsProvide financial reports and review profit and loss accountsAdhere to financial policies and proceduresWhat's in it for You?
Career advancement by being charged with responsibility for one of Queensland's largest remote VillagesFlights, food and accommodation providedAccess to on-site recreational facilities including gym, hub (pub) and poolsAccess to wellbeing and employee programs including Employee Assistance Program (EAP) and on-site Health & Lifestyle Coordinators, providing personal exercise plans and nutritional educationStrong operational leadership and supportAbout YouDemonstrated relevant work experience in a managerial capacity within large hospitality or facilities managementFamiliarity with ISO, HACCP, and other quality standardsRelevant tertiary qualifications in a business or hospitality discipline (desirable)Strong financial acumen including experience managing significant P&LRMLV (Responsible Management of Licensed Venue)Advanced First Aid certificate (qualification offered to successful applicants who do not hold this)Remote work experience (highly regarded)Current Driver's Licence (highly regarded)Willingness to undertake medical, background checks and psychometric assessmentAbout UsCiveo Australia, a division of Civeo Corporation, provides workforce accommodation services globally.
In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia.
In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland.
With more than 40 years of experience, Civeo supports individuals who live and work away from home.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in.
By actively engaging with Traditional Owners and First Nations Businesses, we're nurturing relationships that honour the rich cultural heritage of the land.
We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.
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