Facilities Coordinator

**About Us**:
Established in 2000, National Storage is one of Australasia's largest and most innovative self-storage providers, offering tailored solutions across more than 270 centres across Australia and New Zealand.

As an ASX 200 company, we prioritise our people and customers - key drivers of our continued success. We are proud to be the first publicly listed, independent, and fully integrated owner and operator of self-storage centres in Australia. Our comprehensive offering includes self-storage, business storage, climate-controlled wine storage, vehicle storage, trailer hire, records management, packaging, insurance, and a range of other value-added services.

Backed by a strong growth strategy and a clear vision for the future, we're committed to attracting and retaining passionate individuals who want to be part of a dynamic, customer-focused business shaping the future of storage.

If you are looking to be part of a great company doing great things, we'd love to hear from you

**About the Role**:
Based in Brisbane CBD at National Storage HQ, we are seeking a motivated, detail-oriented, and well organised Facilities Coordinator to support the day-to-day operations across our network of 270+ centres.

This is a highly administrative and integral role in ensuring our facilities are safe, efficient, and aligned with business needs. If you are a systematic, process-driven person who thrives in a fast-paced environment, have excellent coordination and communication skills, this is your opportunity to develop your skills, grow, and make a real contribution to our success.

**Key Responsibilities**:

- Support the operations team by monitoring the ticketing system, raising, and tracking purchase orders, reconciling invoices, and preparing reports.
- Coordinate reactive and planned maintenance works with external contractors and service providers.
- Maintain the Facilities Management System (FMS) portal, ensuring accurate records of compliance documentation, site audits, and asset registers.
- Assist in ensuring health, safety, and environmental compliance by managing contractor documentation, inductions, permits, and safety audits.
- Support vendor management activities, including onboarding, monitoring service levels, and tracking performance.
- Assist with local and regional facilities projects and site fit-outs.
- Ensure the ticketing system and associated workflows are current, with follow-up on outstanding tickets and purchase orders.

**About You**:

- Minimum 2 years' experience in facilities, property, hospitality, or workplace operations, preferably within a large-scale, or multinational organisation.
- Understanding of property compliance requirements (fire, building, vertical transport) is advantageous.
- Proficiency in Microsoft Office (Excel, Outlook, Word); familiarity with FM systems and accounting platforms highly desirable.
- Proven administrative and coordination abilities, with experience handling high volumes of work.
- Systematic and process driven with the ability to quickly understand and improve existing processes.
- Action and output oriented, identify and develop improvement opportunities.
- Excellent interpersonal and communication skills across different departments and stakeholders, with a proactive and service-oriented mindset.
- Ability to manage competing priorities independently in a dynamic environment.
- Collaborative with a positive attitude and growth-mindset.

**Why Join Us?**
- Join a collaborative, high-performing team within a multinational business and ASX 200 listed company.
- Be part of large-scale workplace operations with real impact across ANZ.
- Gain exposure to a variety of facilities projects, systems, and vendors.
- Access to ongoing development and career progression within a multinational environment.
- 24-hour wellbeing support for you and your family through our Sonder partnership.
- Reimbursements for approved wellbeing services under our WellNS Wallet Program.
- Exclusive discounts on a range of leading retailers, hotels, restaurants and more.
- Generous company paid parental leave.
- Discounts on a range of storage services including units and merchandise.
- This role is being filled directly by National Storage, so agency submissions will only be considered if requested._