Quality And Education Manager

Join Bupa Aged Care and be at the heart of it in Bateau Bay
As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work.
We make life better for thousands.
That includes yours.
You make a difference to our residents and their families, and we want to make sure you're supported to do just that.
Bupa Bateau Bay has a full-time Quality and Education Manager position available now, with a range of benefits including:
Free select health insurance products for you and your immediate family up to $5.5k
To discuss the role and our benefits, contact Sudeepa Banerjee at or .
Bupa Bateau Bay
Embrace Bateau Bay, New South Wales – a coastal haven with sun, sand, and surf at your doorstep.
Enjoy a laid-back lifestyle with pristine beaches, surfing, and leisurely shoreline walks.
Discover natural beauty at Wyrrabalong National Park with breathtaking coastal views and abundant wildlife.
The area offers modern amenities, boutique shopping, and diverse dining options, making Bateau Bay an ideal beachside community.
Learn more about our care home at: Bupa Bateau Bay | Nursing Homes Central Coast
The heart of the role
As our Quality Education Manager, you will lead the home in delivering quality care and services, ensuring governance, compliance, and team competency meet the Aged Care Quality Standards.
You will identify improvement opportunities, support remediation efforts, and coach the leadership team for sustainability.
In this role, you will:
Provide quality-focused leadership and coaching.
Guide documentation and recording to meet expected outcomes.
Develop team members' knowledge of practice expectations within the Aged Care Quality Standards and their scope.
Identify skills or knowledge gaps and create development plans.
Ensure team and care home readiness, maintaining currency of the Commission Entry Questions.
Maintain the Care Home's Continuous Improvement Plan (PCI) and track progress with leadership.
Complete monthly Quality Indicator Reports, analyze data, and implement improvements.
Ensure timely submission and analysis of Government NQIP data, with documented improvements.
Coordinate monthly Care Home Audits within the operational audit program.
Manage and deliver high-quality, person-centered clinical care for residents, including assessment, planning, and evaluation.
Maintain accurate records in compliance with policies, legislation, and privacy standards.
The Benefits
VIVA Happier & Healthier — employee wellbeing program supporting your physical and mental health.
Five free telehealth GP appointments for you and your immediate family via Blua.
Career development opportunities, with influence over the future direction of the business.
Access to leading training and professional development supported by our education team and clinicians.
Comprehensive induction and buddy program to support your transition.
Recognition through the Bupa Love Reward & Recognition Program.
Relocation assistance.
What will you bring?
Bachelor of Nursing with current APHRA registration.
Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) are desirable.
Proven experience in delivering quality clinical care, coaching, and training.
Ability to foster teamwork and build collaborative relationships.
Effective communication, leadership, and relationship management skills.
Understanding of Resident Rights, Aged Care Accreditation Standards, and Outcomes.
Be at the Heart of It – your new team is ready to welcome you
Pre-employment checks are required for all applicants.
Bupa values creating a safe, inclusive workplace where all team members feel they belong, regardless of gender identity, ethnicity, disability, sexual orientation, religion, or life stage.
We are committed to equal opportunities and a discrimination-free environment.
Please inform us of any adjustments needed during the recruitment process.
Eligibility criteria and conditions apply.
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