Investigations Officer
7 days ago
**Description**:
Are you ready to grow your career in Insurance?
Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller's journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs
As the world begins to travel again, we want to make sure we're delivering an exceptional service for our customers, and we want you to be part of that journey.
So, what's the job?
You'll work with the Shared Services Team Leader to provide advice and assistance to internal stakeholders regarding suspected unusual or suspicious claims, activity or trends
You'll review claims referred to the Investigations team to determine whether further investigation is warranted
You'll diligently conduct investigations including desktop investigations, using desktop computer resources, open source information and conducting telephone interviews
You'll refer and manage external investigation referrals ensuring appropriate outcomes and minimising investigation costs
You'll provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations and SLA's
You'll collaborate and provide regular reporting and updates with key stakeholders across the Cover-More Group
And what are we looking for?
You'll have a minimum of 2 years' investigations experience
You'll have experience interviewing persons suspected of suspicious activity and/or victims of crime
You'll have experience in the general insurance environment. Travel insurance specific experience is desirable
You'll have excellent attention to detail, planning and strong administration skills
Investigations or insurance related qualifications are desired but not essential
So, why choose us?
We value optimism, caring, togetherness, reliability and determination.
**We have more than 1500 employees worldwide**: we're a global group of digital natives, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.
Job flexibility. We understand that flexibility is really important - whether hybrid, a compressed work week, part time or job share, there isn't one size that fits all. So, let us know your preference and we will explore how we can accommodate you.
Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business
Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you're sick), volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We'll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships so start planning for your next trip today
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.
LI-Hybrid
-
Investigations Officer
5 days ago
Brisbane, Queensland, Australia Queensland Government Full timeOverviewThe Investigations Officer is responsible for undertaking timely and high-quality investigations of health service complaints against health services and health practitioners in Queensland.In This Role You WillInvestigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed...
-
Investigations Officer
5 days ago
Brisbane, Queensland, Australia Queensland Government Full timeOverviewThe Investigations Officer is responsible for undertaking timely and high-quality investigations of health service complaints against health services and health practitioners in Queensland.In This Role You WillInvestigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed...
-
Investigations Officer
2 weeks ago
Brisbane, Queensland, Australia Queensland Government Full timeThe Investigations Officer is responsible for undertaking timely and high-quality investigations of health service complaints against health services and health practitioners in Queensland.In This Role You WillInvestigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within...
-
Investigations Officer
3 weeks ago
Brisbane, Queensland, Australia Queensland Government Full timeThe Investigations Officer is responsible for undertaking timely and high-quality investigations of health service complaints against health services and health practitioners in Queensland.In This Role You WillInvestigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within...
-
Investigations Officer
2 weeks ago
Brisbane, Queensland, Australia Zurich Cover-More Full timeJoin to apply for the Investigations Officer role at Zurich Cover-More1 week ago Be among the first 25 applicantsJoin to apply for the Investigations Officer role at Zurich Cover-MoreGet AI-powered advice on this job and more exclusive features.Job Type: Permanent - Full TimeLocation: Brisbane, QueenslandJob Category: Insurance & SuperannuationJob...
-
Investigations Officer
7 days ago
Brisbane, Queensland, Australia Zurich Cover-More Full timeJoin to apply for the Investigations Officer role at Zurich Cover-More1 week ago Be among the first 25 applicantsJoin to apply for the Investigations Officer role at Zurich Cover-MoreGet AI-powered advice on this job and more exclusive features.Job Type: Permanent - Full TimeLocation: Brisbane, QueenslandJob Category: Insurance & SuperannuationJob...
-
Investigations Officer
1 week ago
Brisbane, Queensland, Australia Queensland Government Full time $80,000 - $120,000 per year**In this role you will: Investigate complaints effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within 12 months.Use best practice investigation planning methodologies to ensure all available evidence is identified and sourced in an appropriate manner and appropriately documented in...
-
Compliance and Investigations Officer
6 days ago
Brisbane, Queensland, Australia beBeeInvestigations Full time $90,000 - $120,000Job Role: Compliance and Investigations OfficerWe are seeking an experienced Compliance and Investigations Officer to conduct investigations into licence holders and other parties who may be in breach of legislative requirements. The successful candidate will contribute to the integrity of the industry and the protection of Queenslanders.Key...
-
Compliance Investigations Officer
7 days ago
Brisbane, Queensland, Australia Queensland Government Full timeOverviewJoin to apply for the Compliance Investigations Officer role at Queensland Government.Based on the Sunshine Coast, the role conducts investigations into licence holders and other parties who may breach legislative requirements, contributing to the integrity of the industry and the protection of Queenslanders.If you're sharp, curious, and ready to...
-
Principal Investigations Officer
1 week ago
Brisbane, Queensland, Australia Queensland Government Full time $80,000 - $120,000 per year**In this role you will: Co-ordinate and investigate high profile, high risk, complex, highly sensitive investigations effectively and efficiently, in line with organisational policies and procedures to ensure investigations are completed within 12 months, or if extended under the Health Ombudsman Act, completed as early as possible.Demonstrate advanced and...
