Analyst, Account Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Analyst, Account Management

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee can be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Role: Account Management

The Australia market serves as a good platform to drive incremental business for Mastercard through new opportunities in digital and acceptance, as well as other new products. The role will work with the functional teams to achieve the market objectives in these areas through the identified deliverables below.

Major accountabilities:

- Actively manage the account sales pipelines for the customer set
- Conduct research & analysis to support business strategies and customer activities e.g., Issuer and Acquirer customer growth plans, customer business reviews and internal regular management reporting
- Use analytical and problem-solving skills to provide analyses and insights for customers or internal stakeholders
- Participate in, and sometimes lead, projects focussed on customer needs, customer event management or internal improvement
- Work collaboratively across multiple internal teams to support a variety of business initiatives

This role provides a breath of learning through end to end & cross functional exposure within Mastercard and with our customers. Key components of this will be:

- Understanding how we make money, our pricing and profitability levers
- Partnering deep into our customer organisations to understand their needs, help them solve problems and help present as a strong team to win negotiations and gain market share
- Being a central part of strategy, product and customer value proposition development

All about you:
Key Competencies:

- Energetic and enterprising individual
- Display a high degree of initiative & agility

Experience and Skills needed:

- Ability to work in a team and independently
- Experience in managing projects or events
- Ability to multi-task in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills
- Attention to detail
- Excellent verbal and written communication skills
- Intermediate to Advanced data manipulation skills a plus

Languages:

- English required
- Additional languages a plus

Our benefits

We offer generous benefit programs that are designed using global standards to ensure the financial, emotional, and medical safety of all our employees and their loved ones.

Highlights include:

- Heavily subsidized Private Health Insurance (approximately 70% of the insurance cost). This compliments other insurances we provide such as International Travel Insurance for your and your family, Life Insurance and Accidental Death insurance to ensure you can live your life healthy and carefree.
- 16 weeks of paid parental leave and 100% bonus eligibility for all employees who become parents by adoption, fostering or childbirth - regardless of gender, sexual orientation, or caregiver status.
- Financial support for adoption, surrogacy, or fertility treatments - regardless of gender, sexual orientation, or caregiver status.

Flexibility

We offer employees the opportunity to work remotely, have a flexible start time, or a combination of the two.

Employees also have the flexibility to work anywhere, from one of our 210 offices, for four weeks a year. We encourage you to connect with peer communities for global collaboration. You could work from a shack in Tasmania for a few weeks hiking and eating fresh produce, or, if you're planning a European getaway spend the first week or two working from your city of choice and then roll straight into your annual leave.

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abi