
Product Specialist
6 days ago
At WiseTech, we build the software that powers global logistics. From standalone Container Freight Station (CFS) warehouse operations to global leaders in freight forwarding with integrated supply chains, our software solutions allow them to maintain truly resilient supply chains. Our teams are tasked with solving deeply complex industry problems, revolutionising the logistics industry.
**Role overview**:
Join us as a Product Specialist in the Container Freight Station (CFS) team and play a crucial role in addressing core challenges within the logistics industry.
Together we will change the world of logistics, one innovation at a time.
**Your Responsibilities**:
- Investigate and devise solutions for complex CFS warehouse issues
- Provide high-quality customer service through 2nd line incident management and support
- Draft business requirements for new features and functionalities
- Assess existing functionalities, recommending areas for improvement
- Document supporting content and release notes
- Analyse and document processes
- Identify and evaluate inefficiencies, suggesting optimal business practices and system functionality/behaviour
- Troubleshoot problems in a timely manner and solve for root cause
- Conduct product development reviews (UAT/QA) for software fixes and new features
- Collaborate with customers and development throughout the lifecycle of new features
**About You**:
You will be a specialist in CFS software development and have a strong understanding of factors that drive efficiency and productivity gains within the operation. You should have experience and exposure to freight forwarding, customs control, landside transport, and an overall understanding of how the end-to-end supply chain operates.
You will have experience working in any of the following regions - China, APAC/Oceania, Americas, or the European Union.
You are a clear communicator and attentive listener, adept at uncovering the root cause of problems. Thriving in challenging situations, you appreciate the dynamics of a flexible, flat-structured work environment and possess the ability to delve beyond surface-level issues.
You should be a self-starter and be able to self-manage assigned tasks. Expect that you will need to upskill to meet a variety of topic areas related to warehousing, and be involved in cross team work related to international forwarding and customs control concepts.
**Your Qualifications**:
- Extensive experience in container freight station related logistics/supply chain areas
- Experience using our flagship product, CargoWise is valuable
- Additionally, having a strong understanding of the customs control process on cargo, and international freight forwarding, are skills that are highly desirable.
- Experience and understanding with landside transport movements also desirable.
- Strong communication and collaboration skills
- Demonstrated self-driven learning and self-development are critical to success in this role
- Background is software development and integration is advantageous
- Experience investigating problems within CFS Warehouses and solving with an IT solution
**About WiseTech Global**:
At WiseTech Global we build leading technology solutions that help the logistics industry move goods globally. Our customers include the world's largest logistics companies. Our innovations and global technology enables, improves and empowers the world's supply chains. Having listed on the ASX in 2016, WiseTech Global is now an ASX 50, AU$25 billion+ company that is serious about expansion and technical innovation. Our mission is to change the world by creating breakthrough products that empower those that own, enable, and operate the supply chains of the world.
We are known for our vibrant, dynamic workplace where personal and professional fulfilment and company success go hand in hand. Working at WiseTech provides you with the ability to work in an industry leading culture with high levels of autonomy and ownership.
**Before you Apply**:
-
Product Specialist
1 week ago
Melbourne, Victoria, Australia Bookbinder Design Full timeWe are currently hiring a product specialist for a casual role, approximately 2-3 days a week.We need a true expert in stationery products If you have a genuine passion for stationery, paper, and pens, along with retail experience, you could be the perfect fit. If you also have experience in visual merchandising, that's a fantastic bonus. We're looking for...
-
Production Specialist
1 week ago
Melbourne, Victoria, Australia beBeeProduction Full time $80,000 - $120,000Production SpecialistAbout a global manufacturer supplying diagnostic products worldwide.The Production Specialist will work in a controlled environment facility, utilizing technical expertise to operate bioreactors for monoclonal antibody production. Responsibilities include:Packaging, dispensing, and labelling of productsOperation of automated equipment...
-
Product Specialist
7 days ago
Melbourne, Victoria, Australia beBeeProductSpecialist Full time $55,000 - $85,000Product SpecialistYou will excel as a Product Specialist by delivering exceptional customer experiences, guiding guests through product offerings, and ensuring seamless transactions.Your responsibilities include:Fostering connections with guests to understand their needs and preferences.Providing personalized recommendations to enhance the guest experience...
-
Product Specialist
7 days ago
Melbourne, Victoria, Australia beBeeCustomerFocused Full time $40,000 - $60,000Product SpecialistWe strive to deliver exceptional customer experiences by fostering a culture of passion, knowledge, and teamwork.As a Product Specialist, you will share your expertise with customers, confidently recommend products that meet their needs, and collaborate with the team to achieve common goals.You will be responsible for maintaining a clean...
-
Production Specialist
7 days ago
Melbourne, Victoria, Australia beBeePlantOperator Full time $90,000 - $110,000Job Title: Production SpecialistOverview:We seek a highly skilled Production Specialist to join our team.This position is responsible for operating and maintaining industrial equipment, ensuring optimal production levels and adhering to safety protocols.Key Responsibilities:Operate and maintain plant equipment, including pumps, tanks, and conveyor...
-
Product Specialist
7 days ago
Melbourne, Victoria, Australia beBeeSpecialist Full time $20,000 - $35,000We're looking for skilled professionals to join our team as Product Specialists. This is an exciting opportunity to work with the latest drone and gimbal technology, providing exceptional customer service and delivering outstanding results.About the RoleAs a Product Specialist, you will be responsible for achieving store-based key performance indicators...
-
Product Development Specialist
3 days ago
Melbourne, Victoria, Australia beBeeproduct Full time $60,000 - $90,000Product Development SpecialistWe are seeking a highly skilled and organised Product Development Specialist to join our team. As a key member of our product development team, you will play a critical role in delivering high-quality products and services.
-
Product Specialist
6 days ago
Melbourne, Victoria, Australia Ppg Industries Full timeProduct Specialist**PPG Industries**:**AUS - Clayton Plant**:As a Product Specialist, you will to grow sales and to improve profitability of the PPG ANZ Refinish business unit, including LIC, Protec and Consumables segments, through the management of the Refinish product portfolio, ensuring that state of the art products are professionally launched, and that...
-
Bread Production Specialist
1 week ago
Melbourne, Victoria, Australia beBeeBread Full time $51,000 - $85,000Bread Production SpecialistWe are seeking a highly skilled Bread Production Specialist to join our team. In this role, you will be responsible for the day-to-day production and preparation of dough and loaves for future baking.
-
Production Specialist
3 days ago
Melbourne, Victoria, Australia beBeeProductivity Full time $45,000 - $57,500Job Title: Production Specialist">Job Overview", "Manufacturing and Assembly Role Description"]: This role involves working in a dynamic environment where you will be responsible for contributing to the production process. Your tasks will include working collaboratively with colleagues to achieve production goals, ensuring high-quality products are...