Infra. Technology Specialist

6 days ago

Newcastle, New South Wales, Australia Cognizant Full time

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

**Position Summary**:
**Key Responsibilities**:

- Intune: Configure enrolment policies, enforce security compliance, deploy apps, troubleshoot issues.
- SCCM: Lead migration, manage packaging and deployment, optimize reporting, integrate with cloud.
- PowerShell: Automate tasks, optimize workflows, implement security scripts, troubleshoot execution.
- Microsoft 365: Lead migration, configure services, train users, monitor compliance.
- Technical Support: Provide remote/on-site support, resolve hardware/software/network issues, maintain logs.
- Process Improvement: Develop SOPs, monitor SLAs, conduct audits, enhance user experience.
- Collaboration: Work with cross-functional teams, vendors, and stakeholders; contribute to IT strategy.

**Mandatory Skills**:

- Intune: Policy configuration, device enrolment, security compliance, app deployment, troubleshooting.
- PowerShell: Advanced scripting for automation, system transformation, and security configuration.
- Microsoft 365: Migration from on-prem to cloud (Exchange, SharePoint, OneDrive, Teams), user training, compliance.
- OS Management: Windows & Mac installation, configuration, and support.
- Networking & Security: VPN setup, endpoint protection, identity/access management.
- Service Delivery: SLA management, stakeholder communication, vendor collaboration.

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