Implementation Manager

At The Star Entertainment Group, we aim to be Australia's leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.

Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.

The Star Entertainment Group (TSEG) is an ASX-listed company committed to supporting the communities in which we operate. TSEG will achieve this by leading with integrity and values to enable us to provide entertainment, gaming, and leisure experiences safely, responsibly, and ethically.

As our Implementation Manager, reporting to the Head of Quality Engineering you will be responsible for planning, managing, communicating and executing the implementation activities required to coordinate and support the go live phases of technologies product builds.

This is a fantastic opportunity where you will showcase your leadership expertise throughout our property at The Star Sydney.

**A few of your responsibilities**:

- Work closely with Product and Project team members to capture all detailed required tasks that will support go live activities
- Act with integrity and conviction to achieve strategic objectives assigned to Release management function
- Plan and facilitate implementation activities across the SDLC
- Manage and communicate the impact of environment refreshes, release schedules, release status, release scope and escalate key issues and risks where appropriate
- Build and maintain the Implementation Plan in alignment with the standards set by the Product Owner and Release and Environments Manager
- Understand, communicate and map key technology and personnel dependencies both within the project implementation or across projects as part of a program

**What we are looking for**:

- Minimum 5+ years' experience in Implementation Management role
- Extensive experience in or working with Release and Change Management roles
- Comprehensive background in definition of release management process and practices
- Proven ability to exercise strong and effective leadership in high-pressure situations
- Strong ability to exercise independent and effective judgement

**About you**:
You are a strategic thinker and adept team player, you thrive under pressure and excel in your role as an Implementation Manager. With a strong background in executing project strategies and integrating new systems, you effectively analyse complex situations and drive operational excellence. Your leadership fosters team collaboration towards shared goals, promoting innovation and continuous improvement. Your commitment to excellence significantly contributes to organisational growth through strategic vision and meticulous execution.

Your role will be pivotal in shaping the success of our IT Architecture and Engineering department. Join us in making a difference.

**What we can offer you**:

- Complimentary meal on site every day including hot meals, sandwich bar and more
- Five weeks of paid Annual Leave for team members who meet the definition of shift worker
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Paid Parental leave from Day 1, Secondary Carer's leave also on offer
- Mental Health and Wellbeing services
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

**Our culture**

Each team member is expected to champion The Star's Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star's culture.

Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

**It's your time to SHINE**

Click on the link below to make your next career move with The Star.