Venue Manager

Posted Monday 21 July 2025 at 2:00 pm | Expired Saturday 30 August 2025 at 1:59 pm
Rydges Hotels & Resorts
is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels & Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
About the Role
To co-ordinate and oversee the running of the hotel in the absence of the hotel Manager or the Guest Experience Manager with particular emphasis on assisting the management of operations within Front Office, monitoring hotel security and maximising the profitability of operations.
Key Responsibilities
Operational Leadership:
Manage day-to-day venue operations, including staff scheduling, inventory management, and quality control.
Ensure compliance with health and safety regulations, as well as company policies and procedures.
Uphold and enhance the venue's reputation for excellence in food, service, and ambiance.
Team Management:
Recruit, train, and motivate a team of dedicated staff members, including servers, chefs, bartenders, and support staff.
Foster a positive and collaborative work environment, promoting teamwork and professional growth.
Customer Experience:
Ensure an exceptional guest experience by consistently delivering outstanding customer service.
Address customer feedback and concerns promptly and professionally.
Implement strategies to enhance customer satisfaction and loyalty.
Develop and manage budgets, controlling expenses while maximising revenue.
Monitor and analyse financial performance, identifying opportunities for cost savings and revenue growth.
Implement pricing and menu strategies to optimise profitability.
Events and Marketing:
Plan and execute special events, promotions, and marketing initiatives to attract and retain customers.
Collaborate with the marketing team to create and implement marketing campaigns that drive business growth.
Inventory and Supply Chain Management:
Oversee inventory levels and procurement of food, beverages, and supplies.
Manage vendor relationships and negotiate contracts to ensure favourable terms.
Reporting and Analysis:
Generate regular reports on key performance indicators and present findings to senior management.
Utilize data and feedback to make informed decisions and improvements.
Skills and Experience
These are the desired skills and experience for this role:
Proven experience as a restaurant and bar/ venue managerial role.
Must hold current License Controller Qualification or General Manager certificate.
Pre-opening experience will be beneficial.
Proven understanding of food and beverage service standards.
Proven understanding of restaurant financials and cost control.
Incredible team member discounts from your first day on-the-job.
50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
Rapidcareer growth opportunities through our EVT network.
Local community involvement, volunteering and charitable giving.
Australia and NZ's largest and most diverse experiences company
Join Rydges Hotels & Resorts and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
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