Venue Manager

2 days ago

Australia Laundy Hotels Full time

Great team environment
- Leadership role
- Licensee opportunity

Laundy Hotels are seeking a Venue Manager to join the team at Plumpton Hotel in Glendenning.

Plumpton Hotel located in the heart of Glendenning. After its recent renovations, its modern look is a favourite for all. Let the kids play by the playground while you relax in the beautiful courtyard. We have expansive function area, the ultimate sport watching location.

**WHY LAUNDY HOTELS?**
Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement.

The Laundy's learned hospitality the old-fashioned way. We encourage an innovative and creative mindset, that can be translated into both our people and those we service. Our dedication to seeing our team members grow and flourish in their careers is at the core of what we do - all whilst delivering an exceptional customer experience to our communities.

Our growing portfolio sees over 40 diverse venues, spanning across Sydney and regional New South Wales.

**THE OPPORTUNITY**
As Venue Manager at Plumpton Hotel, you are responsible for but not limited to:

- Oversee all operational requirements of the business in conjunction with bar and venue managers, including marketing, security, compliance, maintenance and cash management
- Recruitment, induction and training of all department teams, including sequence of service, product education & training and rostering
- Overseeing development of service offerings and continuous product improvement
- Driving marketing strategy and operations of venue marketing and product promotions
- Lead, motivate and inspire your team to fulfil their potential through cultivation of an inclusive workplace culture

As a driven, passionate and focused individual you will possess the following attributes and skills:

- Proven excellence working in a Licensee or Venue Management capacity
- Experience working in a high-volume gaming venue - knowledge of current legislation relating to the gaming industry is essential
- Excellence and knowledge in food, beverage and customer experience
- Brings creative passion and ideas for marketing and continuous product improvement
- Immaculate presentation paralleled with service delivery excellence
- Ability to train, motivate and counsel staff in identified performance opportunities
- RSA and RCG essential, in addition to Advanced Licensee certification

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