Club Attendant

2 days ago

Sydney, New South Wales, Australia Birrong Sports Club Full time

Birrong Sports Club are seeking an energetic and customer-focused Club Attendant who has exceptional communication and customer service skills. You will be joining a fun and friendly team, who ensure a high level of customer service is offered to our members and guests.
**Key responsibilities include**:

- Demonstrating our core values - Exceptional Customer Service, Teamwork, Community Focus and Continuous Improvement
- Greeting all customers and projecting a positive, motivated and friendly image to guests and staff
- Assisting with all customer enquiries, or requests regarding products and services
- Providing efficient and accurate service of food & beverage items to customers in bar areas and/or functions
- Managing gaming services, as per the club standards
- Cash handling duties e.g. accurate reconciliation of floats
- Providing a hygienic environment by assisting in general cleaning duties to maintain an orderly and tidy venue
- Ability to demonstrate our core values; Trust & Integrity, Respect & Diversity, Exceptional Experiences, Continuous Improvement & Community

About You
As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills. You will have the skillset to work both independently and in a team environment, and have a flexible approach to a rotating roster.
**Essential Criteria**:

- Experience working in a similar environment
- Previous experience in TAB or Keno desirable
- Must have RSA and RCG qualifications
- Commitment to a rotating roster across days, nights, weekends and public holidays
- Exceptional communication and customer service skills
- Efficient cash handling skills
- Knowledge of responsible service of alcoholic and non-alcoholic beverages
- Knowledge of responsible conduct of gaming
- Rights to work in Australia

About the Benefits
- Career development - we love to promote internally and between clubs
- Training - ongoing training opportunities are provided
- Daily meal allowance to be used in our venues on delicious food & beverages
- Parking - free and secure car parking
- Uniform provided & rosters in advance
- Above award remuneration
- Rewards & Recognition - you'll have access to generous rewards and recognition program

About Bankstown Sports Club
Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney's top five registered clubs, it boasts a membership of 200,000, employing over 600 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
About Us
Birrong Sports Club is one of the six clubs operated under Bankstown Sports Club. This means you will work at our community focused club with the opportunity to build rapport with our regular customers, whilst also having access to training and development directly with Bankstown Sports Club.
If you are a hospitality superstar ready to take the next step in your career, APPLY NOW

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