Client Funds Management Officer. 15 Month Max Term Contract

**Job no**: 504558
**Employment type**: Full Time
**Location**: Newcastle, Maitland & Hunter, Sydney, Brisbane, Adelaide, Hobart, Melbourne
**Categories**: Finance, Disability

**About the Organisation**

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers' corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better. If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

**About the role**
This is a full time, 15 month maximum term contract, location flexible. You will be responsible for ensuring the effective monitoring of client personal funds and Household Contributions in accordance with relevant policies, procedures and legislative requirements. You will also provide a range of project and administrative supports in implementing Card Hero (a prepaid Debit system) into our Supported Independent Living Homes.

**Key Responsibilities**
- Monitor house and client expenditure and charging ensuring that the Client Funds Program is underpinned by the principles of accountability and transparency
- Provide comprehensive information to clients and their administrators about the monitoring of client funds and Household Contributions
- Provide advice and assistance to Operations Managers, House Supervisors and DDSO's in relation to the monitoring of client funds and Household Contributions
- Provide training and coaching to relevant staff on the use of the LWB National Client Funds Program (NCFP), policies and processes to enable effective administration of client funds program.
- Establish, develop, implement and continually review and revise relevant systems and processes
- Maintain NCFP records in accordance with relevant policies, procedures and legislative requirements
- Undertake regular NCFP audits
- Maintain oversight of processes to prepare budgets for clients
- Provide project and administration support for CardHero

**Skills & Experience**
- Certificate III in Administration / Business studies or equivalent training and/or experience
- Demonstrated experience in a similar role and or experience in financial reconciliations
- Demonstrated experience in managing competing priorities and to deliver outcomes within agreed timeframes and quality standards
- Demonstrated understanding of financial risk relative to the management of funds
- The ability to work collaboratively with internal and external stakeholders including peers, employees, external organisations, funding bodies and government agencies
- Demonstrated problem solving and conflict resolution skills with an ability to think laterally and use initiative
- Excellent verbal and written communication skills with strong attention to detail
- Proficient ability in the use of the Microsoft Office suite of programs, specifically Excel

**Benefits**
- Join one of Australia's largest social purpose organisations
- 15 month maximum term contract - location flexible
- Monthly rostered days off and salary packaging benefits

**How to Apply**

**Applications close at midnight Sunday 9th February 2025.**

**Advertised**: 30 Jan 2025 AUS Eastern Daylight Time
**Applications close**: 09 Feb 2025 23:55 AUS Eastern Daylight Time