Salesforce Practice Lead

**Who are we?**:
We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

**The role**:
An exciting new role is now available in the Business Technology and Services (BTS) division of South East Water

Working across multiple groups within the business, you will support, improve and develop on enhancing the technologies and platforms, whilst working on several concurrent projects and work items. The role will be also be accountable for software development, enhancements, and deployment on Salesforce products and solutions.

**Who are you?**:
If this challenging new role appeals, you'll require the following skills, knowledge and experience to be considered:

- Bachelor's and/or master's degree in information technology and/or Salesforce certifications such as Administrator, Developer, Sales/Service Cloud, Advanced Administrator.
- 7+ years' experience in managing Salesforce platforms across Sales Cloud, Service Cloud, Digital Experience Cloud and Marketing Cloud
- Strong experience with code deployment, release management, Apex, Lightning component/web component, SOQL, web services, APIs, integration, DevOps and Salesforce DX
- Strong experience in code management and source code branching using Git
- 5+ years' experience in HTML5, JavaScript, CSS, jQuery, JSON, XML and SOAP.
- Demonstrated ability to manage (plan, lead, mentor and organise) technical staff in a diverse software development environment.
- Strong skills and experience in leading project development and mentoring developers
- Experience and knowledge in software development practices including SDLC, waterfall and Agile.
- Experience in working collaboratively and influencing a wide range of technical and business stakeholders to deliver quality solutions
- Proven ability to work in a complex Salesforce environment, using problem solving skills to determine root cause.
- Strong knowledge on best practice, policies, and governance of enterprise software management.
- Ability to work closely with a team of Architects, Developers from different disciplines, as well as Business Analysts

**What's in it for you?**:

- A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
- 15 weeks paid parental leave for all parents and paid super on unpaid parental leave
- A range of benefits, including free on-site parking and cultural leave.
- A great culture working in collaborative teams with strong work ethics.
- Career focused learning and development opportunities.
- The opportunity to be part of an organisation committed to environmental initiatives.
- Enjoy modern office facilities with panoramic beachfront views.

**We're for everyone**:
We do meaningful work, but how we do it is just as important. We're here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all. We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work. But it's our people's collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we're all different, we still share a common goal to deliver healthy water for life.

**Keen to make an impact?**:
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required