People And Operations Coordinator

Interesting and diverse role Hybrid working - home and Holsworthy Barracks Healthcare - be part of something important

A unique opportunity to work with a global business as part of the Defence Health Services contract and make a positive difference every day.

About Us

About the Role
You will provide operational support to the Regional Operations Manager and coordinate the administrative processes that support the employee life cycle.

With a workforce of almost 200 healthcare employees across eight ADF bases this position will be fast paced and varied.

**As the People and Operations Coordinator you will**: Coordinate and liaise with workforce planning and other teams around rostering optimisation to achieve shift fill targets for the region, as well as vacancy reporting, leave management and governance tasks. Assist with internal and external stakeholder management including conducting team member check-ins and being a point of contact for all employees Work across teams in order to enhance the Employee Experience journey end-to-end Assist in the preparation of workforce reports and documentation Execute people processes and general HR administration (such as, recruitment, onboarding and offboarding, performance reviews, wellbeing, reward and recognition, learning and development) Implement people policies and practices that improve culture, engagement and increase retention Plan and execute people and culture related initiatives Manage employee data and support employees to navigate Serco systems.

About You
A highly organised and client focused administration professional, you are motivated to provide exceptional operational coordination and support. You will have the ability to work independently and able to meet tight deadlines. Your excellent interpersonal, verbal and written communication skills, combined with sound EQ and the ability to build strong relationships makes you a reliable and valuable resource within an operations team. You will have excellent attention to detail with an analytical and data-driven mind set.

You will have Australian Citizenship and ability to obtain an ADF baseline security clearance. A current driver's licence and ability to travel to within the region. Fully vaccinated against Covid-19.

Rewards & Benefits
Be part of an amazing culture, based on the values of trust, care, innovation and pride
Gain access to Global Employee Networks that embrace diversity and inclusion
'Start with a job and stay for a career' with extensive employment and growth opportunities across Serco's many contracts
Meaningful work supporting defence personnel
Paid volunteer leave and leave for reservists
Referral Programs
Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
Join a dedicated team of collaborative and supportive professionals working together to make a real difference everyday

Referrals
Refer a friend or colleague and be rewarded

Refer a Healthcare Professional to join Serco's Australian Defence Force Health Services Team and receive a $500 Prezzee Voucher if they are successful

Join Us

Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.