Front Desk

1 week ago

Sydney, New South Wales, Australia Dual Australia Full time

Sydney

Flexible work environment with a focus on work/life balance

Join a dynamic and forward-thinking business

Help us think differently

About the Role

We are looking for someone with a positive attitude who is passionate about providing a great experience for callers and visitors to join our Sydney Head Office Team and lead our Front Desk. Sometimes it's the little things, like a well-presented room, or a polite and helpful voice on the other end of the phone that can make the difference to someone's experience.

We celebrate success within the business and encourage the team to speak up with ideas and suggestions for improving our processes and service to clients. DUAL offers a fast-paced environment and this role will require someone who has the initiative to stay a step ahead and identify opportunities to make things run more efficiently in the office.

Multi-tasking is essential in this role, managing the everyday tasks with more urgent and immediate tasks as needed. This role requires the ability to juggle and prioritise even when under time pressure, including:
Fielding incoming calls and enquiries
Welcoming visitors and colleagues with a warm and positive experience
Maintaining the immaculate presentation of our lively office, including; maintaining our kitchen, appliances, completing daily floor walks, managing any maintenance requests, ensuring all equipment on the floor is functional and managing kitchen and stationery stock levels
Setting up meeting rooms for multiple daily bookings. This includes arranging catering, offering refreshments, setting up AV and clearing the room after meetings have concluded for the next booking
Collecting the mail and distributing electronically

About You

This role will suit someone flexible and eager to learn with excellent communication and presentation. As a central part of our business, the role requires someone who is willing, eager and comfortable pitching in and assisting with tasks whether they are an everyday occurrence or ad hoc. These may include everything from maintaining the kitchen (including stacking the dishwasher) all the way through to preparing for meetings and events. A great personality is key as you are the first point of contact for staff, clients and visitors alike. We are looking for someone who is professional, positive, enthusiastic, welcoming and fun.

Salary and Benefits

How to Apply

Are you the right fit for this role and the DUAL Team? Tell us why in a short paragraph that you share along with your Resume to our HR Team.

Find out more

To find out more about DUAL Australia including who we are, what we're up to and what we're about, head to the DUAL Australia website or visit us on our LinkedIn page.

EEO Statement

Help us think differently. As a business we're on a journey to build an inclusive workplace where our people feel welcome to bring their whole and true self to work, where differences are accepted and where our words and actions are inclusive. Together we are learning, sharing stories, and achieving change.

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