Network Technical

5 days ago

Melbourne, Victoria, Australia Telstra Full time

**Employment Type **:Permanent

**Closing Date **:19 Nov 2024 11:59pm

**Job Title **:Network Technical - Specialist

**Job Summary**

**Job Description**:
We are looking for a driven Network Technical Specialist to support and operate Telstra operating environments to the highest level to achieve the requirements of our operating agreements in our Global Operations Centre in Clayton. Victoria.

**What you'll do**
- Maintaining high availability and performance service levels within technically complex environments.
- Work effectively as a leader, technology specialist or project operative to produce agreed business outcomes.
- Detect & respond to customer impacting events - Proactively identify and drive resolution of Network at Risk events.
- Communicate with Stakeholders, support groups, DevOps and Incident Management teams, and external partners and organisations.
- Monitor alarms and manage incidents end2end (from creation to resolution).
- Manage changes and organise hardware replacement activities.

**What you'll bring**
- Operational experience in a broad range of technology areas including:

- A good understanding of the ITIL framework.
- High level of problem solving and analytical skill.
- Self-motivated and willing to own and solve issues.
- Well-developed written and oral communications skills.
- Demonstrated capacity to work harmoniously as a member of a multi-disciplinary team and to establish effective work relationships.
- Good personal tact, discretion, judgement and interpersonal skills are essential.
- Willingness to work in a shift environment covering 24x7x365 operations.

**High desirable**
- Scripting, Data analysis and business improvement experience.
- Practical experience in negotiating and in making presentations to a range of audiences, including vendors.
- Relevant Security, Unix, LINUX or Windows certification(s)
- Networking certification

If you're excited about the opportunity to be part of a team, committed to delivering amazing experiences to our customers - this could be the role for you
- _____________

We're committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

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