Incident Response Analyst, Specialist

**About Vanguard**

Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.

With more than AUD $11 trillion in assets under management Vanguard is one of the world's largest global investment management companies. In Australia we partner with institutional clients, financial advisers and individual investors to offer low-cost investment solutions. Our comprehensive range of managed funds, exchange traded funds (ETFs) and tailored investment solutions are built to support long-term investment success for our clients.

**Our team and Opportunity**

Our Cyber Security Operations Centre (CSOC) is responsible for:

- 24x7x365 security event monitoring and security incident response
- Managed Services Monitoring and Response
- Social Media Monitoring
- Endpoint Data Loss Prevention Monitoring and Response
- Cyber Security Operations Reporting

The Incident Response Analyst will provide Security Analyst services, including monitoring, diagnosing, and resolving security events and incidents. They will deliver technical resource services, in the recommendation, development, implementation and monitoring of corporate-wide information security policies and procedures, researching and developing solutions for information security issues and promoting information security awareness.

The Melbourne CSOC is set to grow in order to expand hours of operation to 12x7. As part of the recruitment efforts to complete the team to meet this objective we are looking for a CSOC Incident Response Analyst to work on the weekend shift, with a requirement to work Fri, Sat and Sun (3x12.66 hours).

**What you will do**
- Respond to and resolves incidents and security issues
- Determine the root cause and implements corrective action with appropriate level of assistance
- Elevate potential concerns and gaps as appropriate
- Monitor the operation of systems and networks to ensure business continuity
- Produce detailed reports for management, including findings and operation status
- Monitor the infrastructure and crew for security events and provides first level response
- Maintain up-to-date documentation, procedures, and workflows to assist in performing event & incident investigations
- Identify opportunities to improve the efficiency and effectiveness of processes and procedures
- Perform security audits on a regular basis to ensure compliance with security policies and standards
- Participate in special projects and performs other duties as assigned

**What we are looking for**
- Minimum of three years related work experience, with at least one year of information technology or security experience
- Undergraduate degree in Computer Science or information technology-related field or equivalent combination of training and experience required
- Demonstrated experience within an information systems environment
- An understanding of technical security safeguards and principles, theories, techniques, practices, and policies and procedures of information security
- Knowledge of data communications and the concepts, theories, and practices of advanced technologies
- Strong written, oral and presentation skills
- Demonstrated analysis, problem solving and interpersonal skills

**Inclusion Statement**

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

**How We Work**

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.