Head Of Sales Enablement

3 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Who are we?
Who are we?
So you might ask, who's CreditorWatch?
Well, we are a leading Australian data and technology company that provides businesses with access to unique data and innovative products.
By using our platform, our customers can confidently manage their commercial relationships, improve productivity and reduce financial risk.As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections.We were established in 2010 and most recently were named as one of AFR's Top 10 Best Places to Work as well as certified by Great Place to Work consecutively across 2022 and 2023.We saw significant growth in 2024 and that's not about to change.
We are on track to break records in 2025, scaling at pace, making this the perfect time to join CreditorWatch.Our Purpose Empower Australian businesses to trade confidently with their customers.Our Mission We aim to be number one in our industry by delivering unique data insights and innovative products.Your Role & TeamOur Head of Sales Enablement is responsible for driving the capability, productivity, and performance of revenue-generating teams across sales, marketing, and customer success.
This role ensures alignment across the entire customer journey, from acquisition to retention, by embedding best-in-class enablement strategies, tools, and processes that enhance both seller efficiency and customer experience.You will work closely with senior leadership, sales, marketing, customer success, and operations to implement scalable enablement programs that optimise sales effectiveness, increase customer engagement, and improve revenue performance.This role reports directly to the Chief Commercial Officer and is a full-time opportunity offering hybrid working conditions based out of our Sydney CBD office.Some of your responsibilities include and are not limited to:Strategic Leadership & AlignmentDevelop and execute a revenue enablement strategy that aligns with Creditorwatch's business objectivesDrive the adoption of a structured selling methodology across all revenue teamsChampion the integration of enablement technologies, including CRM, sales engagement, and content management toolsIdentify automation and process optimisation opportunities to maximise selling time and enhance customer experienceSales Enablement & Performance OptimisationDesign and implement training programs to enhance sales skills, including prospecting, value-based selling, and negotiation techniquesCreate and scale onboarding programs to accelerate ramp-up time for new hiresDevelop playbooks, best practices, and guides to standardise sales execution and improve win ratesEstablish and manage a certification process for sales competencies and product knowledgeCustomer Success EnablementEnsure customer success teams are equipped with the right resources, training, and insights to drive adoption and reduce churnAlign enablement initiatives with customer lifecycle touchpoints to maximise retention and upsell opportunitiesProcess & Technology OptimisationImplement a data-driven approach to enablement by tracking performance metrics and refining programs accordinglyPartner with Sales Operations Teams to streamline workflows, ensuring the right data and insights are available for decision-makingOur ideal candidateProven experience in sales, revenue enablement, or go-to-market leadership, change management roles within a B2B SaaS environmentStrong understanding of B2B sales processes, methodologies, and customer journey mappingExperience in designing, developing, and executing sales training and enablement programs at scaleAbility to collaborate cross-functionally and influence stakeholders across sales, marketing, and customer successFamiliarity with enablement technologies, such as CRM (Salesforce), sales engagement platforms (Seismic), and learning management systems (LMS)Strong analytical skills with experience in leveraging data to optimise revenue performanceExcellent communication, coaching, and change management skillsExperience in financial services or SaaS industries is a plusMore than just work? Keep Active - All employees get a Fitness First Platinum gym membership.
? Daily Fuel - Barista-made coffee, breakfast, snacks, lunches and drinks on us - we got you
Phone Credits - We pay you $50 per month to put towards your plans - how good.
????? Wellness Days - Receive an additional day off each month.
Whether you're pursuing physical activities, cultivating your mental wellbeing or supporting your community... this is your time to switch off from work.
? Monthly Massages - We offer monthly in-house massages to soothe those sore spots and tight knots.
Poor posture?
Stressful week?
We get it.
Bonus Shares - We offer our dedicated employees' performance-based bonuses.
Our employees are also permitted to gain access to our bespoke Employee Share Scheme, giving you the rare opportunity to invest in a growing technology company.
Fun Activities - We love escaping the workplace to do fun stuff.
Whether its pasta-making, sailing classes, touch footy, winery tours, go karting or relaxing on the company boat (yeah... we own a boat) - these monthly team building activities will keep you feeling valued and connected.
? Legal Services - Our employees get access to free legal services - from conveyancing and property advice to legal assistance around wills, trusts, powers of attorney and more.
We make life easier for you, saving you time, money and unnecessary headaches.Our Values? The 1%'ers add up - Our commitment to going that one step further sets us apart, as we believe that small efforts or improvements in any aspect of our work collectively lead to significant success.
We are dependable and trustworthy - Our clients are everything to us and we are passionate about maintaining and delivering reliable and trusted services to them.
We are committed to growth - Our success comes from our ability to grow and adapt; both collectively and individually.
We set the bar high to ensure we continue to innovate and exceed expectations.
We are dedicated to the development of our business and our people.
???????? Our people make the difference - Just as we help small businesses think big, we help our employees achieve their aspirations.
We provide our people with challenges and opportunities, supporting them to live their best lives.Recruitment Process - We like to keep it simple
Phone Screening - A deep dive into the company, role and experience required, including a thorough review of your match to the role - let's get to know each other and ensure the opportunity is a match
Hiring Manager Meeting - This is an opportunity to showcase why your background and skill set aligns to the role and ask questions - be as curious as you want
Functional Meeting - Let's get technical.
Here you'll be set up with a take home case-challenge that is designed to look into the way you think and approach certain situationsValues Meeting - We'd love to hear why CreditorWatch and see how you'd fit into our worldWe are committed to youWe offer a fantastic culture with open communication and rewards and recognition that include probation celebrations, all-staff birthday and service anniversary celebrations.We are an equal opportunity employer and committed to excellence through diversity.
We do not discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.Seniority levelSeniority levelDirectorEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at CreditorWatch by 2xGet notified about new Head of Sales jobs in Sydney, New South Wales, Australia.Strategic Partnerships Manager – Commercial PartnershipsMascot, New South Wales, Australia 14 hours agoNorth Sydney, New South Wales, Australia 1 day agoNational Key Account Executive - Lodging, Travel and Bar-PubSydney, New South Wales, Australia 1 hour agoSydney, New South Wales, Australia 13 hours agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 1 day agoNational Account Manager (Coles) (Sydney CBD/Hybrid)North Rocks, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 10 hours agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 6 hours agoSydney, New South Wales, Australia 12 hours agoSydney, New South Wales, Australia 6 days agoSenior Regional Strategic Account Executive, AustraliaSydney, New South Wales, Australia 1 hour agoCaringbah South, New South Wales, Australia 2 days agoEastwood, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 1 day agoConcord West, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 5 days agoManaging Director Australia - Industrial Machinery for HORECASydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoPyrmont, New South Wales, Australia 49 minutes agoNational Sales Manager ANZ - Surgical Medical DevicesSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 1 day agoWe're unlocking community knowledge in a new way.
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