Personal Banker

7 days ago

Australia Westpac Group Full time

Create your best future and join Westpac Penrith Branch as a Personal Banker.
What's the role?
As a
Personal Banker
with Westpac, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals.You willrefer customers to our specialist banking teams such as Home Loans and Business Banking, as well as coach customers on our digital banking offerings.Thisrewarding role blends sales and customer service and holds accountability for sales and referral targets – all with an uncompromising commitment to empoweringourcustomers to makethe most of their money
What do I need?
Banking experience is ideal, but not essential – your
high-performer energy
and unique ability to gauge and nurture
strong customer relationships
will be key to driving your success
Strong experience in a
customer-facing / phone-based
sales
role
Resilience
,
tenacity
, and an ability to
flex
– no two days and no two customers are ever the same
Proven experience of achieving
performance KPIs
with an uncompromising commitment to delivering an
exceptional customer service
Comfortable when working with
numbers
and adept at navigating
multiple systems
This is a full-time , branch-based role and the hours are across and inclusive of
Monday
toFriday
.
No banking experience? No problem. At Westpac, we're committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We're here to empower you with the knowledge and skills to thrive and advance your career with us
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:
Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
A variety of leave options including Culture, Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help your grow your career within the bank
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started, simply click on the APPLY or APPLY NOW button.
We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .
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