Groups Executive

**Job Number** 24156556
**Job Category** Reservations
**Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

Sheraton Grand Sydney Hyde Park is one of Australia's premier meetings and events hotels. You will be joining a dynamic team of sales, events and group reservations professionals who thrive in a fast-paced environment, delivering significant group room nights and event revenue to our owners. This role is pivotal to the success of the hotel.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.

The Groups Reservation Executive will be required to ensure revenue is maximised through the professional and efficient organisation of all group blocks and reservations.

**Key responsibilities include but are not limited to;**
- Liaises closely with all the relevant Sales, Revenue Management, Reservations and Front Office members on a daily basis to accurately manage the group blocks and report all information in a timely manner.
- Handling and processing group reservations and telephone group enquiries.
- Update reservations of new guests, ensuring that all address details, room rate, departure date, marketing statistics (source of business, company, and company number), codes and method of payment are precise and correct. To maintain guest history, update and ensure the latest information is retained in the record.
- Ensure group bookings are entered into the PMS following correct procedures, reflecting a true picture of the definite and tentative group business
- Attend the weekly sales and operation meeting to synchronize the business held on Opera and the PMS, communicate relevant information to the operation teams in a timely manner
- Ensure all group related documents and correspondence is up to date and also a signed contract for all definite business. Ensure all supporting documentation is kept in file for future queries

**Our many benefits include**:

- Heavily discounted accommodation, food and beverage at Marriott Hotels throughout the world - 9000+ hotels
- Birthdays can be taken off work as a paid day
- Working at the leading Groups and Events Hotel in the region, where can set your career path with Marriott International

**About you**:

- Unlimited working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energised in a fast paced environment
- Armed with smart solutions and a can-do attitude
- Enjoy working in a busy team environment, but yet can work autonomously
- Task driven
- Superior skills with time management
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.