Medical Receptionist

5 days ago

Brisbane, Queensland, Australia Hudson Australia Full time

**Title**:Medical Receptionist
**Company**:Queensland University of Technology
**Type**:3 month Contract - with potential for extension
**Hours**:Full time
**Pay**:$46.73/hour + Super
**Location**: Kelvin Grove

**About QUT**

Queensland University of Technology is committed to providing exceptional healthcare services to their students, faculty, and staff. Their on-campus medical centre is a vital resource, offering a range of medical services to support the health and well-being of their campus community.

**Position Overview**

As a Medical Receptionist, you will be the first point of contact for patients visiting the medical centre. Your primary responsibility will be to provide outstanding customer service and administrative support to ensure smooth operations. This role is a 3-month contract position with the potential for extension based on performance and organisational needs.

**Key Responsibilities**:

- Greet patients and visitors with a warm and welcoming demeanor
- Schedule appointments and manage the booking system efficiently
- Answer phone calls, respond to inquiries, and relay messages accurately
- Verify patient information, update records, and assist with paperwork
- Handle billing and insurance processes with attention to detail
- Maintain cleanliness and organization of the reception area
- Collaborate with medical staff to facilitate patient care as needed

**Qualifications**:

- Previous experience in a medical receptionist or administrative role preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask effectively
- Proficiency in computer systems and familiarity with medical software is an advantage
- Compassionate and professional demeanor, with a commitment to patient care
- Ability to work independently and as part of a team in a fast-paced environment

**Benefits**:

- Competitive hourly rate
- Opportunity to work within a supportive and inclusive team environment
- Gain valuable experience in healthcare administration and customer service
- Potential for contract extension based on performance and organisational needs

Join QUT in making a difference in the lives of their students, faculty, and staff at Queensland University of Technology Medical Centre

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