Social Media Producers And Moderators

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues.
THIS IS A 3 MONTH CASUAL PART-TIME CONTRACT BASED IN SYDNEY - 8-16 hours per week evenings/weekends

Enough about us We're looking for some Social Media Producers and Moderators to work across our football coverage and provide engaging content for our dedicated football community.

**Functions will include**:
**Producer**:
Live cutting, editing and posting of pivotal moments throughout live games
Design work - creating and updating fixture, half time and full time graphics
Post match reporting for tier 2 and 3 games
Analysing reach, impressions, engagements and overall performance of live sport posts
Copywriting, scheduling and publishing live sport social posts

**Moderator**:
Moderating inappropriate and problematic comments, blocking/hiding illegal streams, spam and users who violate community guidelines
Responding to customer queries and escalating as needed to squad leader
Track trending topics and sentiment throughout live sport, updating live match reports with comments, trends and sentiment

What are we looking for in our Social team? What's important?

**Social Media Producers**:
2+ years experience producing social content

Strong understanding of social platforms (Facebook, Instagram, TikTok, Twitter, YouTube) and nuances of the end-user experience on each

Well developed, practical experience with Adobe Creative Suite (additional bonus: Grabyo)

Multimedia design skills including graphic design, video production and editing

Experience producing, cutting and editing live content

Excellent written and verbal communication skills - meticulous with spelling and grammar

An eye for creative content both written and visual

The ability to work under pressure whilst keeping an eye on the finer details, along with the flexibility to adapt to changes in schedules and delivery

Ability to build great working relationships and take direction

A passion for football in particular strong knowledge of A-League and FA Cup

**Social Media Moderators**:
2+ years experience in community management/customer support roles

Excellent written and verbal communication skills, you should speak the language of the internet and be passionate about delivering the right messages at the right times to customers in brand-appropriate and engaging ways

Works well under pressure to deliver results whilst maintaining the values of the brand

Good judgment - identify and prioritize issues, know when to escalate

Ability to build connection and relationships with customers with the goal to create a positive customer experience

A passion for football in particular strong knowledge of A-League and FA Cup

**Bonus**: Experience moderating in Falcon

We recognise Aboriginal and Torres Strait Islander peoples as Australia's First Peoples, and the Traditional Custodians of the land where we live and work. We pay our respects to Elders, past, present and emerging, and we are proud to live in a country which is home to the world's oldest living cultures.

We prioritise the health, safety and welfare of our people. As a result, we currently require all our employees who enter a Paramount premises to be fully vaccinated against Covid-19 in alignment with our Vaccination Position. Please reach out with any questions or to discuss your personal circumstances.

LI-KD1