Operations Support Specialist

**Operations Support Specialist**

We are seeking a highly organised and proactive Operations Support Specialist to support the Chief Operating Officer (COO) and work closely with the Director of Operations in streamlining operations across various departments.

**Who are we?**

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies. Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 300+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

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**What you will do**:
Process Documentation:

- Collaborate with the Director of Operations and department heads to document all existing processes.
- Assist in creating and maintaining an organised repository of standard operating procedures (SOPs) and process maps.
- Identify gaps or inefficiencies in current processes and suggest improvements where applicable.
- Ensure that documentation is kept up-to-date and accessible to relevant team members.

Operational Support:

- Assist the COO with daily operational tasks, including scheduling meetings, preparing reports, and managing communications.
- Support the Director of Operations in the implementation of new operational systems and processes, ensuring smooth integration across departments.
- Coordinate logistics for team meetings, events, and travel arrangements.
- Assist with data entry, reporting, and maintaining accurate records in company databases.

Administrative Assistance:

- Provide administrative support to the COO, including calendar management, drafting correspondence, and organizing files.
- Handle internal communications, ensuring clear and timely dissemination of information between departments.
- Prepare and edit presentations, reports, and other documents as needed.
- Manage ad-hoc projects and tasks as assigned by the COO or Director of Operations.

**What you will bring**:

- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of attention to detail and problem-solving skills

**Bonus points if you also have**:

- Sports & Gambling knowledge advantageous
- Cryptocurrency knowledge would be advantageous

**Some of the perks of working for us**:

- EAP access for you and your family
- Access to over 9,000 courses across our Learning and Development Platform
- Paid volunteer day
- WFH Day
- Two full-time barista's who will make your daily coffee, tea or fresh juice
- Daily catered breakfast
- Massage Wednesdays - we get professionals to do this
- Team lunches and happy hour in the office from 4pm on Fridays
- Fun office environment with pool tables, table tennis and all your favourite gaming consoles
- Help yourself drinks fridges and snack shelves

"We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant"

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.