International Operations Specialist

**About Woolworths Group**

Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand's largest retailer. A top 10 company on the Australian Securities Exchange (ASX), Woolworths Group employs more than 180,000 team members and serves more than 20 million customers a week.
- **Bella Vista based location with flexible working arrangements**:

- **Work with a team that supports growth and career development
**The Role
As our International Operations Specialist, you will execute the operational tasks required to import and export goods into Australia and New Zealand.

You will work closely with internal stakeholders to understand their requirements and collaborate with third party suppliers to utilise services offered in order to deliver sustainable and competitive solutions in terms of cost and availability for international goods movement.

**Key Responsibilities will include**:

- Exceed service metrics related to on time arrival and on time delivery to Distribution Centre for import products
- Proactive management of third-party service providers to ensure the optimal flow of the import products
- Proactive communication to internal & external stakeholders (Replenishment, Buying and DCs /Vendors &; 3PLs)
- Completion of daily queries in the International Operations Inbox
- Identification and escalation of inefficiencies in the global supply chain.
- Analysis of planned orders to ensure on time delivery and cost optimisation

**About You:
You are customer centric and will bring great energy and enthusiasm into the role. Demonstrating care and commitment to customers and team members. You build rapport with ease and strong relationships with our team members and customers.

Together with demonstrated success in a similar role, we are seeking the following skills and experience:

- Strong leadership qualities and ability to direct performance toward organisational goals
- Excellent communication skills
- Strong stakeholder management skills
- Proven track record of success in an operational role
- Energetic, driven, and passionate
- Driving performance in a motivating and enthusiastic way
- Analytical skills with attention to detail
- Conflict resolution skills - The ability to problem solve and reach agreement with stakeholders with the goal of a positive outcome
- Confidence and the ability to support decisions with detail
- Ability to assess situations and advise stakeholders on opportunities, solutions, and outcomes

**Experience**:

- Solid understanding and experience of the end-to-end International Supply Chain
- Demonstrated influencing, change management, negotiation, mentoring and training skills
- Create and present packs to various business units with data insights
- Experience with key Microsoft Excel functions including formulas, pivot tables, vlookup/xlookup and running macros.

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We'd love to hear from You
**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways