Field Service Technician

2 weeks ago

Melbourne, Victoria, Australia Tomra Full time

Company Description

Here at TOMRA we are leading the resource revolution. TOMRA Collection provide the technology for the CDS scheme in Western VIC so that drink containers can be collected and made into new containers. We also have operations in NSW, Queensland, Western Australia and the Northern Territory. Our mission is to transform how we all obtain, use and reuse the planet's resources to enable a world without waste.

TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

**Job Description**:
Maintain, service and repair TOMRA's pioneering reverse vending machine (RVM) installations and bulk processing equipment within the Western Melbourne area to ensure maximum uptime & customer satisfaction. This role will focus on conveyors, sensors, motors, mobile comms and other equipment. A qualified electrician/mechanical fitter with experience in either manufacturing or heavy industrial environments will be a good fit for the role. Driving between locations is a large part of the role & so a clean driving record & love for being on the road is paramount. This is a highly autonomous position that would suit someone who enjoys working individually.

What you'll be doing:

- Servicing and maintaining installed equipment
- Reporting on service assignments and faults
- Installing kiosks and bulk processing equipment at new sites
- Providing excellent customer service to our partners and members of the public
- Analyse areas of potential improvement of products and report to local service team
- Undertake cleaning of equipment

**Qualifications**:
To be a successful Field Service Technician you will have:

- Electrical Trade Certificate III OR Disconnect-Reconnect Certificate OR Mechanical Trade background
- Previous experience interacting face to face with customers
- Very strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical and electronic equipment
- Experience in troubleshooting electronic equipment and be able to replace circuit boards, sensors and other electronic components of the RVM
- Unrestricted driver's license and willing to submit a full driving history record
- Ability to work across a 7-day rotating roster, including weekends

Additional Information

Does this sound like you? If so we would love to hear from you

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