Technical Service Officer

BOC Limited Australia

**Technical Service Officer**

Preston (VIC), Australia | req11196

**What you will enjoy doing**
- Coordinating daily workload of the workshop/service areas & ensure effective efficiencies are gained
- You will be performing Medical Rental Equipment, monitoring, servicing & repairs as per Linde, regulatory guidelines, including relevant SAP and data entry to various databases daily as required
- Furthermore, you will be maintaining a clean, safe working environment - admin, technical work areas, warehousing & JFV
- Performing services/exchanges that maximise efficiencies in line with manufacturer, regulatory bodies and Linde recommendations whilst optimizing service trip schedules - metro & regional areas
- You will maintain accurate physical and system consumable stock levels for service and warehouse areas and conduct monthly stock-takes of all inventoried items
- Maintain high level technical & procedural support via various communication platforms including HTSP & the Gas & Gear network
- Assisting with receipting & dispatching of goods - SAP, organize couriers, assist with load and Unload of vehicles
Proactively ensure that all relevant SAP & (Inventory Cylinder Control) ICC anomalies including Virtual Transactions (VT's) are identified and rectified
- Work collaboratively with Customer Service and with other Technical Service Officer personnel to deliver a high level of service to our customers
- Ensure training requirements are kept up to date. e.g.: Traccess / Elevate

**What makes you great**
- You have prior operations and technical knowledge experience - advantageous.
- Furthermore, hold or have the ability to obtain an electrical test and tag certification
- You possess a forklift licence and a clean driver's history
- Proficient with Windows based programs - Outlook, Excel, Word etc.
- SAP - Inventory Management, Systems and Processes - Essential
- You have excellent communication, collaboration, prioritization, diagnosis, fault finding, problem solving and time management skills
- Self-motivated with an ability to work autonomously

**Why you will love working with us**

Caring for our patients is our motivation to take the lead each and every day. We are working passionately on services, concepts and therapies with medical gases to improve our patients' quality of life. Regulatory compliance, quality and safety are of utmost importance for us in everything we do. Is this what you are committed to, too? Then join us for a great future in a global team.

As the Technical Service Officer, you will be responsible and accountable for the daily activities within the Technical Workshops & designated Service Area for our Preston and customer sites. Ensuring all Safety, Service, Customer and Quality goals are met.

**This role requires the successful applicant to hold a working with children and vulnerable people police check and also Flu and COVID 19 vaccinations**

**What we offer you**

Our people have the opportunity to thrive and excel. We provide a wide range of training programmes to enhance career development, with a potential for overseas opportunities. We also have a variety of employee appreciation programs to recognise solo and collaborative team efforts.

At BOC we understand and respect a work/life balance, and that's why we have introduced initiatives such as generous parental leave, flexible working arrangements and attractive superannuation benefits. We are also firmly enthusiastic and involved when it comes to the community as well as our partner charities with organisations such as Road Safety Education and Redkite.

**Have we inspired you? Lets talk about it**

So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

BOC South Pacific acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.