Houseman/Housekeeper

Punthill Manhattan is seeking a Houseman/Housekeeper to join our team. Currently we are looking for someone who is available Mondays, Wednesdays & Fridays, with the potential to pick up additional shifts.

A good level of fitness is required to meet the physical demands of this position which will require lifting linen bags.

**Position Summary**

The Housekeeper (HSK) plays a major role in the overall guest stay experience as they are responsible for maintaining the cleanliness conditions of hotel rooms and public areas. They provide comfort and confidence in our valued guests during their stay as they uphold the standards in line with the Veri-Best Framework. Hotel presentation and cleanliness are the focus of the Housekeeper. Through their work in implementation of high-quality cleaning and presentation enables us to deliver a luxurious experience for our valued guests. The Housekeeper pertains a positive can-do attitude and is a team player. A Housekeeper Consistently offer professional, friendly and engaging service in all interactions & guest touch points. They work under the supervision of the Housekeeping Supervisor or Hotel Manager, ensuring quality benchmarks are met at all times in accordance with the set brand standards.

**Our Values**
- At all times we're _**Relationship-Focused.**_We believe that equal & authentic collaboration is key to developing long-lasting, trustworthy partnerships. Remaining true to ourselves, we always uphold an approachable & friendly persona, remaining humble & supportive, and listening with the intent of understanding. We are open and respectful to others' opinions and individuality, practice empathy, and make decisions that continue to enhance our relationships with others.
- We stay true to our sense of _**Integrity**_._ We promote and act with integrity at all times, self-reflecting and realigning to ensure we lead by example. We approach all aspects of our lives with respect & fairness and are dependant and transparent in all interactions. In every decision we make, we stay true to our moral compass, and maintain good intensions consistently. Our actions are honest & authentic as they are reflective of the commitments we make to our guests, business partners and each other.
- We're committed to our own _**Personal Growth.**_We nurture and retain talent by creating a culture that is inquisitive, self-driven and career minded. We maintain a positive beginner's mindset, understanding there is always something to learn, self-reflecting and curiously seeking the gift of feedback from others. We are natural leaders, realistic about our strengths & weaknesses and never complacent about our self-development. Determined to seek and share knowledge, we demonstrate awareness of our capabilities and are excited by innovation and shared success.
- We operate each day with an _**Ownership Mindset**_. _We are not your traditional hoteliers. Irrespective of the role we hold, we expect everyone to think and act like business owners. As ambassadors of our brand, we create a culture of accountability & purpose by seeking understanding, continually learning, and challenging ourselves to achieve results. We remove barriers and obstacles by accepting ownership of business outcomes, using our initiative & self-motivation to proactively seek more. We understand the importance of a collective effort, continually gain knowledge of broader roles from others and acknowledge the importance of hard work in meeting our commitments to our stakeholders.

**Our Vision**

A story of humble beginnings and a modest journey to becoming one of Australia's largest niche hotel operators.

As an accommodation provider, we're all about creating a unique and localised feel at each of our boutique hotels. Our focus on honest connections between people and place is at our core, with our name, Veriu, being derived from the Latin word 'verus', meaning true & genuine.

As an employer, we're committed to continuing to create a culture that is unmatched in the way of attracting, developing, and retaining people. Our collaborative team approach to business fosters an environment where people can thrive and grow, both personally and professionally. It gives people the space to challenge the status quo and set new standards of excellence. We do this by living and breathing the Veriu values every day. These values keep us true to ourselves and are what makes us different to other employers in the industry. They're the underlying thread that connects us all despite the varied diversity we possess.

**What Success Looks Like**

In addition to fulfilling this position outline, you will be inspired and challenged, your learning curve will be steep, and you will genuinely believe in Veriu's purpose, vision, and values. You will wake up eager to start the working day and enjoy each day knowing your contributions are valued and rewarded.

**Job Type**: Casual

Pay: $32.31 - $45.24 per hour

Expected hours: 18 - 30 per week