Strategic Account Technology Strategist

OverviewAbout the roleThe Strategic Account Technology Strategist (ATS) advises, collaborates with, and leads clients within Microsoft's Enterprise Commercial Segment.
For those passionate about technology, the AI era presents an exhilarating opportunity to work alongside Microsoft's largest Enterprise customers to deliver safe, secure, and reliable AI and digital transformation.As an integral part of the account team, the Strategic ATS facilitates interactions between our strategic customer and Microsoft, fostering new opportunities, generating demand and market share growth, and enabling AI and digital transformation.
This requires deep curiosity and focus on aligning industry/business scenarios with technological solutions.
Serving as the "Chief Technology Officer," the ATS nurtures established, long-term relationships with technical and business decision-makers at the C Suite (Chief X Officer CXO level).
The ATS engages in discussions with clients to deeply understand their mission and objectives, highlighting as appropriate the strategic benefits of Microsoft and our partner ecosystems' capabilities.
The Strategic ATS serves as a reliable technology advisor, both within Microsoft and to clients.
The ATS gains a profound understanding of the client's business and devises modern architectural strategies to fulfill Microsoft's commitments to the clients.
The ATS teams with the Account Executive to lead and orchestrate Microsoft and ecosystem partners to support the client.ResponsibilitiesCustomer and Industry InsightsCombine business, industry, and competitive insights from local and global markets to inform customer strategyBuild strategic account plans aligned to customer priorities and Microsoft's business goalsLead cross-regional teams to gather insights, assess risks, and drive strategic conversations with customersApply industry knowledge to identify challenges, trends, and opportunities across sectorsUse insights to influence solution design and inform customer engagementTrusted AdvisorProvide thought leadership across IT, business strategy, security, and the broader tech landscapePartner with account executives to define customer strategy and drive outcomesBuild strong relationships with customer executives (CXO level) and influence long-term directionShape Microsoft's positioning in AI and security, aligning with customer needs and instilling a security-first mindsetAct as the voice of the customer, delivering feedback and advocating for product improvements across internal teamsTechnology Strategy FormulationLead strategic analysis of customer business needs and identify key stakeholdersDevelop mid- and long-term technology and business roadmaps for large, complex accountsTranslate customer priorities into technical strategy using Microsoft's solutions and industry best practicesGuide customers through business transformation using AI, cloud, and next-gen capabilitiesTechnology Sales & Demand GenerationCreate and drive opportunities based on customer needs and industry best practicesUse multiple channels (e.g., partners, social media) to generate demand and grow the pipelineLead extended technical teams (STU, CSU, ISD) to progress deals through the sales lifecycleCoach peers on opportunity creation and pipeline management aligned to Microsoft's strategic prioritiesChampion AI-led transformation, positioning Microsoft as a strategic partner for innovation and growthDifferentiated Value PropositionBuild relationships with senior business and technical leaders to align Microsoft solutions to future business needsPresent Microsoft as the preferred partner by articulating long-term value and competitive advantageProvide insight into emerging technologies and market trends to support business growthMapping and Account PlanningCreate stakeholder maps and engagement plans across customer organizationsCoordinate internal teams and partners to support demand generation and executionOwn the technical component of account planning, driving quota, consumption, and adoption goalsCapture planning insights and outcomes in D365 Account Plan to support ongoing customer engagement
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