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Core Engineering, AppBank Operations Specialist, Associate, Sydney location_on Sydney, NSW, AustraliaTEAM OVERVIEW:AppBank Operations is a 24x7, two city model unified production management team supporting the business application of the firm using cutting-edge systems and processes that form the core of our key business, sharing best practices while providing a critical mass to help drive transformation.
The team also adopts various tools developed by AppBank Engineering team to automate failures using machine learning techniques, notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.
Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.JOB SUMMARY:Associate in AppBank, the Technology Division's "Run-The-Bank" production management organization in Goldman Sachs.
Specialist role in the production management function for technologies and systems that support the Firm's various business functions.RESPONSIBILITIES:Work actively with team members to analyze and resolve application issuesIdentify defects, discrepancies, and trends by ways of code debugging or log analysisManage incidents and effectively communicate with users, application owners and senior stakeholders across all areasImprove application stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordinglyAdopt various tools developed by AppBank Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.Identify alerts / processes that can be automated and then work with AppBank Engineering team in automating themChallenge existing application setup, processing and suggest different ways to solve problem or improve stabilityActively participate in Change management process with view to manage risk in production environmentBuild and improve run books for generalists to minimize operational errors and gain fungibility/efficiencyDevelop reports that provide trending statistics to track and manage application health and support service performanceWilling to learn and troubleshoot/support proprietary technologies not available through market place.
No knowledge of proprietary technologies is required pre-hireREQUIREMENTSBachelor's degree and 5 years of software development experienceComputer Science concept of Data Structures in practical use casesProblem solving in a development or production environment, including experience observing patterns, analyzing root cause and suggesting ideas to resolve issuesGood communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholdersOne of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .
NET, ASP or Angular etc.One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2NICE TO HAVE QUALIFICATIONExperience in the Financial Service IndustryExperience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloudDegree in Computer ScienceABOUT GOLDMAN SACHSAt Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow.
Founded in 1869, we are a leading global investment banking, securities and investment management firm.
Headquartered in New York, we maintain offices around the world.We believe who you are makes you better at what you do.
We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.
Learn more about our culture, benefits, and people at We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.
Learn more: Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
