Product Manager

Posted: 26/02/2025

Closing Date: 27/03/2025

**Job Type**: Permanent - Full Time

Location: Melbourne or Sydney

Job Category: HR & Recruitment,IT,Other,Product Management

**Who we are**

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to **unleash the impact of HR**. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology

**Life & Culture...**

At ELMO, you'll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you'll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions. Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience

**Some of our benefits include**:

- Hybrid work set up
- Paid Parental leave - 12 weeks primary, 6 weeks secondary
- Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
- Inhouse Learning and Development initiatives
- ELMO Social and Diversity clubs
- Wellbeing initiatives
- Mental Health/EAP programs
- Flare Benefits (great discounts, novated leasing, salary sacrifice)

**Our values**:

- **Obsess over customers -**Everything we do is designed to positively impact our customers
- **Help others thrive**:

- Be they colleagues, communities or customers, we champion ways to help others thrive
- **Seek out different -**We constantly look to innovate, challenge the status quo and defy barriers
- **Be fearlessly optimistic -** We bring unwavering positivity to any challenge as we know it will drive meaningful change

**Please note: Our internal Talent Acquisition team has got this covered, we're not open to using an agency for this role.**

The core responsibilities of the Product Manager includes but is not limited to:

- Aligns ELMO's company vision and strategy with overarching product objectives to provide context for planning and prioritisation.
- Align's ELMO's Go-To-Market (GTM) plan and how ELMO engages customers across the life-cycle (Acquire, Implement, Support & Engage, Value-Add and Retain).
- Proactively develops product domain knowledge (T-shaped knowledge - deep in the Product Managers own product domain but also developing knowledge across adjacent solutions) including core features / functionality, market expectations, industry trends, and competitive analysis.
- Establishes and maintains productive, professional working relationships with internal/external stakeholders.
- Consults with appropriate internal stakeholders in requirements gathering and development, and proactively keeps the business informed of project progress through forums including sprint reviews, portfolio wall, product committees and product showcase.
- Facilitate effective roadmap discussion and invites challenge for area of responsibility with key internal stakeholders.
- Effectively explain to stakeholders the trade-offs between one initiative and another and ensure there is unilateral understanding of the reasons for roadmap execution ordering.
- Evangelises the ELMO product suite to create confidence and build excitement and buy-in for the product vision internally and with customers/external partners.
- Actively seeks to develop and maintain a deep understanding of customer experience.
- Works with engineering to understand risk and impact of potential product changes (new features / enhancements) for customers and internally, and proactively consults with appropriate stakeholder to identify and address potential challenges.
- Proactively seeks to identify and fill product gaps and generate new ideas that increase revenue, facilitate high customer retention and improve operating efficiency.
- Engages regularly with customers / prospects to validate problems and opportunities, including reviewing feedback submitted via communities and other forums.
- Evaluates product health across the customer lifecycle to inform more effective planning and prioritisation.
- Can demonstrate the