Associate Director

Hiring Manager: Timothy R JacksonRecruiter: Aislinn RocheAbout The RoleThe Associate Director - Cardiac Rhythm Management (CRM) – ANZ is responsible for driving commercial execution, market expansion and team development across Australia and New Zealand.
This role leads a high-performing sales and clinical team, sets strategic direction, and champions cross-functional collaboration to deliver value to patients, clinicians, and procurement partners.You will shape and execute commercial strategy, oversee sales and clinical execution, and foster talent development, while aligning with broader Rhythm Solutions and Boston Scientific goals.
The ideal candidate is an inspiring leader with a strong commercial mindset, deep healthcare expertise, and a passion for innovation, strategy and change enablement.Key ResponsibilitiesLeadership and Team DevelopmentLead, coach, and develop the CRM commercial team, including direct reports who themselves manage teams, ensuring capability development, talent retention and a strong performance-driven culture across ANZ Foster a robust leadership culture and ensure organisational success and successionCultivate a performance-driven, inclusive culture focused on patient outcomes and professional growth StrategyDevelop and execute national sales strategies aligned with financial goals and market opportunities, identifying growth opportunities and optimizing business performanceDevelop national sales and incentive plans to drive above-market growthPartner with Marketing and Corporate Accounts on market-driven, value-based pricing strategiesLead annual Strategic Planning process in close collaboration with RS Marketing colleaguesCustomer & Market DevelopmentLead development of commercial strategies for clinicians, procurement stakeholders, and health systemsChampion value-based selling approaches, leveraging service and data insightsEnsure field readiness and market penetration for new product launchesOperational & Financial ManagementNational P&L responsibility, including revenue, margin and inventory performanceLead Development of Annual Operating Plan (AOP)Manage national territory sales plans and incentive programsOversee consigned and rep-managed inventory, ensuring availability and complianceCross-Functional & Strategic InitiativesPartner with marketing, education, corporate accounts, HEGA, and supply chain teams to drive operational execution and commercial excellence.Implement service strategy in collaboration with stakeholders to improve KPIs and patient experienceProvide market insights and competitive intelligence to guide strategic decision-makingGovernance & ComplianceEnsure all commercial activities meet regulatory, legal and ethical standards.Foster a culture of accountability, transparency and integrity.Actively participate in MTAA's Cardiac Forum to advocate for industry and customer needsKey Competencies Required For SuccessPeople DevelopmentCreates comprehensive talent management plans and bench strength within the organization.
Attracts, develops, manages, and retains top talent.
Ensures that employees receive ongoing feedback, mentoring, training, and development opportunities.
Holds self and others accountable for making continuous progress against their development objectives.Strategic ThinkingMaintains a long term, big picture view of the business.
Aligns the vision, mission, and values of the organization.
Shapes, develops, and aligns the strategies of the organization to capture emerging trends, address competitive threats, meet market needs, provide value to the consumer, and enhance business value.
Aligns personal and workgroup activities to the organization's strategic goals.Customer FocusDesigns and delivers strategies that place customers at the center of business decisions.
Consistently identifies current and future customer needs and ensures the effective delivery of high quality and value-added solutions, products, and services that meet or exceed customer expectations.CollaborationModels and promotes collaboration and works effectively with others across the organization to achieve goals.
Demonstrates proficient cross company communication, cultural sensitivity, and partnership in interactions with others.
Involves others in decisions and plans and credits them for their contributions and accomplishments.CommunicationCreates an environment which promotes the free flow of communication and information throughout the organization.
Communicates effectively in large and small groups.
Openly shares knowledge and expertise.
Listens actively and encourages the open expression of ideas and opinions.CourageLeads courageously by confronting problems directly, acting and being decisive.
Takes principled, personal, and organizational risks to do what is right to achieve organizational success and supports others who do so.Your Experience And SkillsBachelor's degree in Business, Science, or related fieldMinimum 8 years of commercial experience in medical devices or healthcare, with leadership responsibilityProven track record of building and developing large, high-performing teamsExperience in a matrixed, cross-functional environmentKnowledge of the ANZ healthcare systems and regulatory landscapeStrong understanding of cardiac rhythm management or cardiovascular technologies highly regarded Experience in a multi-level leadership (manager of managers) organisation structure highly regardedDemonstrated P&L ownership and successful execution of national sales strategies highly regardedWHY CHOOSE US?
Great Place To Work Certified in 2024 & 2025Best Workplaces for Women in 2024 & 2025Inclusive Employee Resource Groups2 Wellbeing Days per yearDiscounted health insuranceAbility to purchase additional Annual LeaveEmployee Stock Purchase PlanAccess to Employee Assistance ProgramRequisition ID: 613324