Ecommerce Specialist Maternity Leave Contract
1 day ago
**At Snooze** we inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are on the look out for a talented **eCommerce Specialist** for a twelve month maternity leave contract.
**_ (This is a one year fixed term maternity leave position)_**
**Why join us ?**
- Work with an amazing, passionate and talented team of individuals
- Partake in ongoing training, development, support & office activities
- Market an iconic brand with quality products and exceptional service
- Enjoy employee discounts
Our belief is that everyone deserves a better life, with better sleep. At Snooze, we reward authenticity, respect, responsibility and togetherness in the constant pursuit of improvement.
About the** eCommerce Specialist**role
**What you'll be doing**
- Drive best customer experience online through supporting the business with online merchandising initiatives
- Develop, implement, and monitor experiments in our CRO roadmap. Analyse results and present findings.
- Deliver projects from our roadmap of digital initiatives that include UX improvement, platform implementation, and new website features.
- Manage our external development agency to brief, test and deploy website features. Ensure timely web deployments and efficient sprints with the team
- Work collaboratively with the marketing team to support marketing activity
- Maintain website content and develop new pages or improvements when required
- Support the product team with product launches and seasonal activity
- Drive and optimize the online customer journey through personalisation. Use our customer data platform (CDP) and personalisation tool to build segments that we can personalise content for on the website..
- Report any bugs and issues that arise with the websites to the Head of Digital or directly to the web development agency where appropriate
- Analyse our website using Google Analytics to Identify trends and insights to optimise site performance, improve usability, and inform our digital marketing initiatives
- Work with the Full stack developer to prioritise tasks and execute large scale development projects
- Support the wider business by managing internal tickets regarding website or online issues
**To be considered for this role you must have**
- Minimum 2 years' experience in an eCommerce role
- Previous experience with AB testing and personalisation tools like Google Optimize, Optimizely, AB Tasty etc
- Experience with Shopify Plus and CMS platforms like Prismic
- Basic HTML and CSS
- Experience with project management tools like JIRA, Trello, Basecamp etc
- A great opportunity for someone looking to make the step up from a coordinator level role
- Creative & confident team player who can negotiate, multi task and influence others
- Experience using a CDP or CRM will be highly regarded
- Excellent creativity, attention to detail and problem-solving skills
- Experience in agile methodology of project management
(The successful applicant will be required to present a current, clean Police check due the inherent nature of managing sensitive material in this role)
- We are extra proud of the reputation we've built over the last 50+ years in business and Snooze is a brand where customers love to shop, and people love to work._
**If this role sounds like a good fit, send along your resume soon
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