Consultant, Advisors Client Services-1

2 weeks ago


Sydney, New South Wales, Australia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Consultant, Advisors Client Services-1

Who is Mastercard?

Mastercard is a global technology company in the payments industry that's on a mission to uplift the world. We connect and power an inclusive digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential. We believe that if the world's biggest companies can have access to this potential, why can't the millions of local market traders and the mums with a business on the side share in it too?

What drives us is our decency quotient, or DQ, influencing our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks and uplifts Priceless possibilities for all.

So we're looking for people who want to help others rise.

We'll provide you with uplifting culture to work in,

And together, we'll uplift the world.

Consultant, Delivery, Data & Services

The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centred on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.

We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Make an Impact as a Consultant

Some key areas of the role are:

- Contributes towards the development of strategies and programs for large, strategically important regional and global clients
- Implements/communicates strategies to achieve goals, acts as an advisor to and maintains ongoing relationships with client executives.
- Rigorously and logically identify issues covering entire client problems
- Generates key hypotheses and independently structures work at the work stream or project level
- Synthesizes analyses into clear, sound recommendations; takes responsibility for structuring and writing reports and steering committee presentations from a works stream or project level. Reviews reports to ensure accuracy, quality and timeliness.
- For small to medium engagements, assumes overall project management responsibilities for projects; identifies project staffing resources. Develops, defines and reviews required analyses
- Develops effective working relationships with mid
- to senior-level client management
- Proactively seeks new knowledge and structures client work to facilitate the capture of Intellectual Capital with mínimal oversight
- Supports account teams in client relationship management

Bring your Passion and Expertise

We recruit for and value the following core competencies:

- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard's solutions as high value solutions in sales and delivery conversations.
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with



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