D365 - Dynamics - Solution Specialist

**Why Microsoft**

In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business
- this is where you come in. As part of local subsidiaries or Digital Sales centres around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. #SMCDSCareer

**Responsibilities**:
**The purpose of this role**

Microsoft Business Applications cloud is recognized by analysts as a leader in the Customer Relationship Management (CRM), Enterprise Relationship Management (ERP) and Power platform. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people and transform their products.

**Responsibilities**:
As a Business Applications Sales Specialist - you will be working with our most important customers, helping them with their end-to-end business transformation needs.
- You will lead the digital transformation discussion with AI across the Dynamics 365 portfolio
- You will execute the entire sales process, by owning and orchestrating a virtual pursuit team of technical solution experts including presales, co-sell partners, and Independent Software Vendors to provide customers with solutions aligned to their end-to-end business transformation needs using Microsoft Business Applications' portfolio of offerings.
- You will use the Microsoft Catalyst Sales Methodology to enable customers' digital transformation journey focusing on the business value and outcomes from Microsoft Business Application solutions.
- Build Pipe in alignment with Account Teams & Cross-Solution Areas - Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.
- Envision Industry-aligned Customer-Centric Solutions with Business Value Insights - Discover and envision industry-based solutions with business value insights working with a pursuit team
- Lead territory planning process that aligns partner and Microsoft resources to maximize revenue, customer satisfaction, and grow share.

**Qualifications**:
**What skills do you need to have?**

**Required/Minimum Qualifications**:

- 6+ years of technology-related sales or account management experience
- o OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.

**Additional or Preferred Qualifications**:

- 7+ years Selling solutions with connected end-to-end business transformation across business units with large strategic cutomers.
- Leading/orchestrating sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging in sophisticated business case discussions.
- Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives.
- Forecasting business and maintaining pipeline hygiene.
- Experience selling into Retail
- Ability to craft a scale approach to grow and retain customers

**Team Culture and Support**

Microsoft believes that by investing in our people and creating an inclusive environment, our team will do their best work. See our complete list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180. Microsoft Benefits | WORK180 Endorsed Employer

Our mission is deeply inclusive. Inside Microsoft | Global Diversity and Inclusion at Microsoft

**What next?**

Even if you feel you may not meet 100% of the criteria, please apply. You may exceed your own expectations, or we may have another opportunity that suits your potential. While we're not able to reach out directly to every applicant, we will always do our best to help you feel heard and supported throughout the experience.

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