Client Services Officer

1 week ago

Sydney, New South Wales, Australia Ashdown Consulting Full time

$31 p/h + super
- 3 month contract
- Maroubra, Miranda and Strawberry Hills

**Client Services Officer | 3 month contract**
***
**| $34.25 p/h**
**Incl. super**
- $31 p/h + super
- 3 month contract
- Maroubra, Miranda and Strawberry Hills

**About the Company**

This NSW government agency is a major service provider who strives to deliver a more consistent and innovative experience within the development of New South Wales government. Our client is looking for a Client Services Officer to provide a broad range of applicant, tenancy and property management services.

**About the Role**
- Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures.
- Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
- Manage tenancies and support clients to maintain successful tenancies.
- Support tenancy and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities.
- Manage client information to ensure confidentiality, accuracy and integrity.
- Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.

**About You**
- Excellent written and verbal communication skills.
- Demonstrated experience in a Human Services workplace
- Ability to plan and prioritize workloads to meet deadlines in a demanding work place
- Current NSW drivers license

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