Maintenance Customer Service Officer

2 weeks ago

Adelaide, South Australia Ach Group Full time

**The Role**:The Maintenance Customer Service Officer role is part of the ACH Group Property Division based at Glenelg. This full-time role reports to the Maintenance Customer Service Supervisor and is responsible for the delivery of an excellent customer service experience to all ACH Group Staff, Residents, supporting contractors and other associated stakeholders. A key part of this role will be undertaking a range of administrative processes that effectively facilitates systems and processes associated with the management of all maintenance tasks.

**What you'll do**:

- Organise quotations from contractors.
- Coordination with staff and contractors to attend sites for gardening and maintenance issues.
- Evaluating and responding appropriately to feedback from customers and stakeholders.
- Ordering and coordination of uniforms.
- Administration duties including data entry, preparation and distribution of job sheets, maintenance and updating of data bases, filing, archiving, reporting and document control.

**About you**:
You are a talented and passionate Customer Service professional with a commitment to the team, someone who enjoys a positive, supportive environment to thrive and be successful in.
- Working knowledge of Microsoft Office and a range of databases.
- Understanding of property maintenance issues and building terminology.
- Ability to work to strict deadlines in a fast-paced environment.
- Highly effective written and communication skills.
- Proactive and relationship oriented.

**It would be helpful if you had**:

- A Certificate 3 in Business Administration or equivalent is desirable.

**If you want to join our amazing team, we can offer you**:

- Career development with inhouse upskilling and external learning opportunities.
- Friendly and inclusive culture, supporting diversity and employee wellbeing.
- Free on-site flu vaccination program.
- Financial advice for HESTA members, our preferred superannuation supplier.
- Wellbeing program including free employee assistance program.
- Flexible working wherever possible.
- Recognition program acknowledging significant contributions.
- Salary packaging to maximise your take home pay. Discounted Corporate Membership - Health Insurance - BUPA.

ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.

**About ACH Group**

At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a good life.

We love what we do, aren't afraid to take action, constantly put our hands up for challenges and celebrate the uniqueness of our community. Most importantly, we bring our best.

If you share our belief, join our team of 1800 employees and hundreds of volunteers and take delight in knowing that you're making a contribution to the lives of older people. You'll do so while enjoying a rewarding career pathway, ongoing training and a passionate, flexible workplace.

  • Maintenance / Handyperson

    1 week ago

    Adelaide, South Australia Property Maintenance Sa Full time

    $28-35 per hour plus incentives, Sub-contractWe are seeking a multi skilled maintenance person to start immediately.The position would be for 3 days per week for trial period then increasedPotentially leading to full time hours.- Current driver's license.Recent relevant experience.ABN (Or willing to get one)- Excellent communication and people skills- Their...

  • Maintenance & Services Officer

    2 weeks ago

    Adelaide, South Australia Scouts Sa Full time

    Posted: 04/09/2024Closing Date: 20/09/2024**Salary**: $28.00 - $31.00**Job Type**: CasualLocation: Woodhouse Adventure Park - Adelaide HillsJob Category: Other**About Us**Scouts SA is a South Australian not-for-profit organisation, with local and national impact. We inspire young people to learn new ways to build resilience, friendships and a taste for...

  • Customer Service Officer

    4 weeks ago

    Adelaide, South Australia Reo Group Full time

    Reo Group Adelaide, South Australia, AustraliaCustomer Service OfficerReo Group Adelaide, South Australia, AustraliaDirect message the job poster from Reo GroupSearch Partner SA @ Reo Group | Connecting People to Career OpportunitiesLocation: Adelaide & SurroundsSalary Package: Salary On Application - Highly CompetitiveRole Highlights:Rare opportunity to...

  • Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Reo Group Full time

    Reo Group Adelaide, South Australia, AustraliaCustomer Service OfficerReo Group Adelaide, South Australia, AustraliaDirect message the job poster from Reo GroupSearch Partner SA @ Reo Group | Connecting People to Career OpportunitiesLocation: Adelaide & SurroundsSalary Package: Salary On Application - Highly CompetitiveRole Highlights:Rare opportunity to...

  • Maintenance Officer- Norwood

    1 week ago

    Adelaide, South Australia Regis Aged Care Full time

    **General information**:- Position number- 50500706- Posted date- 03-Feb-2025- Closed date- 06-Feb-2025- Business unit- Residential Aged Care- Division- Southern Operations- Office location- Norwood**Description and requirements**:**About the role**We are currently seeking a suitable qualified Maintenance Officer at Regis Norwood. Maintenance Officer will be...

  • Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Persolkelly Full time

    PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options.**PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED,...

  • Civil Maintenance Worker

    2 weeks ago

    Adelaide, South Australia Service Stream Full time

    SummaryCivil Maintenance Workers will safety deliver the physical field aspects of planned and reactive maintenance, and minor projects under the direction of Field Supervisors in accordance with quality, time, cost and customer service requirements.About the RoleService Stream's Maintenance Division is currently seeking a Civil Maintenance Worker to join...

  • Civil Maintenance Worker

    2 weeks ago

    Adelaide, South Australia Service Stream Full time

    # **Primary Location**SA - Hope ValleyCivil Maintenance Workers will safety deliver the physical field aspects of planned and reactive maintenance, and minor projects under the direction of Field Supervisors in accordance with quality, time, cost and customer service requirements.# **About the Role**Service Stream's Maintenance Division is currently seeking...

  • Civil Maintenance Worker

    2 weeks ago

    Adelaide, South Australia Service Stream Full time

    # **Primary Location**SA - Hope ValleyCivil Maintenance Workers will safety deliver the physical field aspects of planned and reactive maintenance, and minor projects under the direction of Field Supervisors in accordance with quality, time, cost and customer service requirements.# **About the Role**Service Stream's Maintenance Division is currently seeking...

  • Retail Customer Service Officer

    2 weeks ago

    Adelaide, South Australia Australia Post Full time

    **Help us deliver like never before**Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride.**About the...