Key Account Manager

The Opportunity

We are seeking an enthusiastic, commercially minded, self-motivated, and dynamic individual - a thorough sales professional to join our team in Melbourne (home office) location. You will work autonomously, possessing the unique ability to combine sales, scientific and technical experience to build and maintain strong relationships with our customers in the Livestock, Poultry and Dairy (LPD) industry by providing account management, technical support, and training. This is a dynamic role primarily working with producers, consultants, and Vet Practices, implementing trials, representing IDEXX at conferences, and engaging with the IDEXX global organization. The role requires regular travel throughout Australia and some international travel.

As the lead salesperson within Australia, you will be responsible for:
Continuing a culture of exceptional growth by strengthening our existing customer base and identifying new opportunities.

Providing outstanding customer support with respect to technical and training issues.

Coordinating with laboratories, industry bodies, and more to maximise penetration in the market & usage of IDEXX LPD products.

Taking the lead to arrange and represent IDEXX within the industry at conferences and tradeshows.

Sale process focused - engaging with local and global teams to drive market growth.

Urgent health protocol testing where required.

Being an advocate for your customers to ensure IDEXX maintains the market leading position within the water industry.

Be a Sales professional with demonstrated sales success in a Key Account role in a technical environment.

Possess a background in Account Management and business development - highly advantageous.

Have experience with sales of technical products.

3-5 years of Account Management experience in animal health or related industry

Sales or Marketing degree - desired but not essential

Any LPD Industry Sales or Testing experience is highly regarded.

Science background within animal health industry - desired or equivalent

Experience in developing new accounts for animal health sales, pharmaceutical companies and the like.

What can we offer?

Investment in professional development and career growth

We offer true flexibility with on-site, remote or hybrid working arrangements

Competitive annual bonus scheme and compensation review

Be rewarded for your contributions through our Reward and Recognition Program

Enhanced bereavement leave for family and pets

Free wellness programs like Virgin Pulse, Class Pass, Noom - ability to earn points and prizes

Discounts on Pet Products and $500 per year towards diagnostic testing for your pets

Tenure recognition including days off and bonus payments for reaching key milestones

Bring your pet to work days

Contribute towards your charity of choosing through our One IDEXX program and paid volunteer Days annually

We help pets lead fuller lives + + + + + + +

Why IDEXX?

We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.
At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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