Charging Operations Lead, Apac Charging

3 days ago

Sydney, New South Wales, Australia Tesla Full time

What to Expect
- *This role required someone who is able to speak at the business level in both English and either Japanese or Korean.*

The Role

Tesla is looking for an experienced Operations Lead to establish and lead the APAC Charging Operations team. Reporting to the APAC Regional Charging Manager, the Operations Lead will be responsible for network operations of Tesla's APAC charging network.

You will be part of the APAC Charging team, which is responsible for all the charging programs within the Asia Pacific region, namely Supercharging, Destination charging and home/workplace charging. You will become the central point of coordination in APAC for the charging team, handling financial tasks, executing agreements, and assisting regions with their questions and requests related to planning and building the charging network.

The Operations Lead will be responsible for continuously shaping solutions and teams that best fit the infrastructure needs of the rapidly growing electric vehicle market in their region. The Operations Lead will collaborate with internal and external parties as we continue to accelerate the transition to a sustainable energy future.

What You'll Do
- Support regional deployment teams in network expansion by logistics, procurement, payment processing, supply, and delivery of equipment for deployment
- Propose improvements to be ready for scale, develop and maintain financial processes that reduce redundancy and improve accuracy, while achieving organizational objectives
- Provide administrative support, documentation, and maintain the database as the source of truth for reporting
- Oversee license agreements of the operating network and ensure we comply with our contract obligations
- Assist with utility contract management, energy costs reporting and optimization
- Lead or participate in continuous improvement initiatives aimed at improving deployment cycle times, customer experience and cost efficiency
- Assist with reporting, forecasts, and variance analyses
- Ability to identify and communicate problems, solutions, and opportunities
- Work with internal teams to streamline our workflow and improve our internal tools
- Analyse installation data and report regularly to higher management

What You'll Bring
- 5+ years of experience in operations, program or project management or related role
- 3+ years of people management or team leadership experience
- A clear passion to drive charging as a critical enabler of business growth for Tesla and of a more sustainable energy future
- Fluency in either Korean or Japanese (written and verbal) is a must
- Effectively handle multiple priorities, organize workload, and meet deadlines in a fast-paced environment
- Good communication and strong analytical skills
- Ability to manage multiple projects with an eye for efficiency and priority
- Proficiency in Microsoft Excel required; Power BI, Power Automate preferred
- Proficiency in SQL and Tableau preferred
- Experience with energy procurement, is a plus
- Collaborative, team oriented, and mission driven
- Strong attention to detail and methodical in execution
- Experience with new process and systems implementation

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