Scheduler

6 days ago

Melbourne, Victoria, Australia Home Instead Full time

**We are a leading global brand**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients' needs and are committed to addressing the individual and national challenges of Australia's ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it's personal.

**About this opportunity**

The Scheduler will perform a variety of duties in the coordination and scheduling of services for our clients and CAREGivers. Some of the duties our Scheduler will perform include fielding new clients and CAREGiver enquires, coordinating schedules daily and supporting any incoming calls in a professional and friendly manner.

**Why Join Us?**
- Paid birthday day off after 12 months
- A rewarding career where you can make a positive difference in the lives of seniors and their families.
- Continued learning and development through our learning system and Immersion Program (spend time learning and sharing knowledge with a different role at Home Instead)
- Monthly Massages
- Wellbeing programs and access to our EAP
- A company that recognizes and appreciates the value of the work that you do.
- A fun and supportive team.

***

**Key Responsibilities**:

- Field new client and CAREGiver enquiries over the phone in a welcoming and knowledgeable manner ensuring relevant processes are followed.
- Coordinate Client services and CAREGiver schedules daily via the Relationship Management System (RMS) to ensure that all clients receive the services that they have requested and that where possible a compatible, regular and consistent CAREGiver/s are provided
- Field new client and CAREGiver enquiries over the phone in a welcoming and knowledgeable manner ensuring relevant processes are followed

***

**About you**:

- Be personable, approachable, motivated, reliable and passionate with a can-do attitude.
- Be able to build strong relationships and rapport with internal teams and clients and always deliver exceptional customer service.
- Be able to learn technologies quickly to interpret and analyze data.
- Have strong communication, problem-solving, time management, and conflict-resolution skills.
- Have proficient computer skills, including Microsoft Office and Excel.
- Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment.

***

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.

  • Schedule Scheduler

    5 days ago

    Melbourne, Victoria, Australia beBeeScheduler Full time $81,000 - $93,000

    Job Title: Schedule CoordinatorWe are seeking a highly skilled Schedule Coordinator to join our team.The ideal candidate will have experience in scheduling, customer service and administration. They will be responsible for coordinating the scheduling of home care support services across the West region, taking a commercial view while balancing customer...

  • Scheduler

    6 days ago

    Melbourne, Victoria, Australia C4 Engineering Full time

    **About The Role**:As a Program Scheduler you will work with limited guidance, being outcome orientated and accountable for the achievement of outcomes of work. Excellent communication skills, initiative and judgement will be required to provide detailed planning and scheduling. You will provide technical, professional and policy advice in relation to...

  • Scheduler

    4 days ago

    Melbourne, Victoria, Australia Turner & Townsend Full time

    Company DescriptionAre you interested in working on some of the world's most exciting projects, with some of the world's leading businesses?At Turner & Townsend we're passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society....

  • Scheduler

    6 days ago

    Melbourne, Victoria, Australia Vicgrid Full time

    **The Opportunity**The Scheduler is responsible for the development, management and reporting of project schedules, the provision of schedule advice and for the monitoring of progress of VicGrid's Offshore wind project. Working with the delivery team, the Scheduler will ensure completeness, accuracy and clarity of schedules, the identification of critical...

  • Scheduler

    1 week ago

    Melbourne, Victoria, Australia ACRWORLD Full time $60,000 - $80,000 per year

    ACRWORLD is a leading nationwide recruitment and labour hire provider that is now one of Australia's largest architecture, engineering, construction, renewable energy, and property agencies, with an impressive track record in securing talent in an ever-evolving and competitive marketplace. Our client is a global real estate services company known for...

  • Scheduler

    7 days ago

    Melbourne, Victoria, Australia Persolkelly Full time

    This national supplier of energy products is seeking a Scheduler on a 12 month assignment with the possibility of extension to join their team. The role requires continual data analysis and optimisation and strong attention to detail to manage customer requirements effectively and ensure delivery details are correct. Previous experience in scheduling would...

  • Scheduler

    6 days ago

    Melbourne, Victoria, Australia Intrax Consulting Engineers Full time

    Inspire our high performing teams.- Grow our scheduling systems and operational efficiency.- Create opportunities to test and implement cutting edge technologies**Intrax Consulting Engineers** are an Australian owned, mid-sized engineering company that provide an end-to-end service to our clients across a range of services including Structural, Civil,...

  • Scheduler

    1 day ago

    Melbourne, Victoria, Australia Service Stream Full time

    # **Primary Location**NT - RAAF DarwinWe are growing - join our Defence division at Service Stream supporting the PAS contract.***We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory.***Service Stream is an...

  • Scheduler

    1 day ago

    Melbourne, Victoria, Australia Service Stream Full time

    # **Primary Location**NT - RAAF DarwinWe are growing - join our Defence division at Service Stream supporting the PAS contract.***We are proud to become a new Australian Department of Defence partner, offering career opportunities to support the delivery of Property and Asset Services across South Australia and the Northern Territory.***Service Stream is an...

  • Scheduler

    6 days ago

    Melbourne, Victoria, Australia Monash Health Full time

    Location: Melbourne | Eastern MetropolitanJob type: Not providedOrganisation: Monash Health**Salary**: Salary not specifiedOccupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, ProcurementReference: 54618Scheduler- Community Support OptionsMonash Health is excited to announce a...