Outlet Manager

2 weeks ago

Brisbane, Queensland, Australia Sofitel Full time

Company Description

The Sofitel Brisbane Central is centrally located within the heart of Brisbane city. 416 elegantly appointed rooms and suites are complemented by the finest personal luxuries to make this one of Brisbane's best accommodation experiences. The hotel features various F&B outlets, two fitness centres, Day Spa and fully flexible event spaces for up to 1100 delegates.

**Job Description**:
Passionate about guest interaction, food and beverage? As an Outlet Manager, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

**What you will be doing**:

- Lead, mentor and train the Suzette, In Room Dining and Mini Bar operations team members
- Manage ambassadors on shift and delegate duties
- Create and distribute rosters and approve timesheets
- Ensure Sofitel brand standards are achieved
- Liaise with kitchen to ensure the highest standard of food quality and visual appeal
- Collaborate with other hotel departments to strategise on new product and service offerings
- Promote a strong Heartist culture and a team focused on creating unforgettable guest experiences.

**Qualifications**:
**Your experience and skills include**:

- A luxury service focus and desire to grow your career with Sofitel
- Passion for everything food and beverage
- Previous experience in a similar leadership role
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Strong networking skills with proven ability to build and maintain stakeholder relationships
- Experience in building a strong team culture
- A record of high performance and achievement.

Additional Information
**Benefits and perks**

Sofitel Brisbane Central provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

**We offer our Heartists**:

- The opportunity to Work Your Way and build a career with the largest hotel group in the Pacific
- Laundered uniforms
- Secure parking in the centre of Brisbane for $10 per day
- Direct access to Central train station
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels.

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