Medical Receptionist

2 weeks ago

Melbourne, Victoria, Australia Healesville Medical Part time

We are seeking a medical receptionist to add to our beautiful team

We are a private clinic that provides high quality care to our patients.

Our team is caring, supportive and amazing to work with. We love to have fun at work but at the same time we are dedicated in providing professional and personalised care and assistance to our patients. We are a family orientated team.

About Role:
Providing support to 4 GP, Pathology onsite, Practice Nurses and patients.

Daily operational tasks to keep the clinic running

Opening hours:
Monday - Friday : 8.30am - 7.00pm

Saturday - Sunday: 10.00am - 4.00pm

Required availability: 3 x 8 hours shift weekdays and rotational weekends.

Prior medical reception experience is preferred.

Answering telephone calls, manage multiple calls, schedule appointments and take enquiries.

Processing payments and billings.

Strong IT skills to work efficiently in a fully computerised environment (we currently use remote access, Best Practice, Outlook and MS Office).

Various admin tasks required.

About you:
Have compassion, empathy and caring nature

A "can do" attitude

Excellent organisational skills and work ethics

High degree of accuracy and attention to detail with the ability to multi-task under pressure

Strong written and verbal communicative skills

High standard of presentation

Forward thinker and planner.

Troubleshooting and problem solving skills

Exceptional customer service skills

Honest, trustworthy, personable and friendly.

Works hard and also knows how to have fun

Ability to work autonomously as well as within a team

Flexibility in working hours and reliability

Flexibility to cover annual leave and sick leave

Ongoing training and support will be provided as required

**Job Types**: Full-time, Part-time
Part-time hours: 15-25 per week

**Salary**: $20.33 - $26.00 per hour

Schedule:

- 8 hour shift
- Afternoon shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- Healesville, VIC 3777: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service (preferred)
- Medical reception (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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